Building an Inclusive Environment for Your OMS Practice in a Diverse Society* - On Demand Access
This 90-minute webinar will address the importance of diversity and inclusion in modern U.S. society. The speaker will discuss how to develop cultural sensitivity and competency with patients and team members, including those with limited English proficiency, with HIPAA concerns. Strategies to promote a more inclusive working environment also will be reviewed.
At the conclusion of this program, participants should be able to:
- Discuss what diversity and inclusion mean in a working environment.
- Examine the importance of cultural sensitivity and competency and their implications.
- Use strategies to improve cross-cultural communication with patients and team members.
An Internet-based CDE Activity
Original Release Date: April 19, 2022
Expiration Date: April 19, 2025
Estimated time to complete this educational activity: 1.5 hours
Method of participation: Self-Study
Cathy Hung, DDS
Cathy Hung, DDS, is a native of Taipei, Taiwan. She briefly lived in Singapore before traveling to the United States on a student visa. She earned a DDS from Columbia University and received her OMS training from Lincoln in the Bronx, N.Y. She is an AAOMS Fellow and a solo practice owner in New Jersey. Having gone through a long journey learning the English language, moving across the United States and learning about its culture, her personal experiences gave her the inspiration to write her first book, Pulling Wisdom: Filling the Gaps in Cross-Cultural Communication for Healthcare Providers, now listed in the ADA Bookstore as a practice management tool. She is working on her second book, Behind Her Scalpel: Practical Guide to Oral and Maxillofacial Surgery and Stories by Female Surgeons. Dr. Hung is a member of the 2019-20 class of the ADA Institute for Diversity in Leadership. She has given numerous talks on diversity and inclusion to local dental societies and state associations. Last year, she was recognized by Benco Dental’s Incisal Edge magazine as a Lucy Hobbs Project “Woman Who Inspires.” Dr. Hung also is a certified professional life coach and operates Pulling Wisdom Coaching and Workshops, LLC, helping minorities and female professionals tackle challenges and excel in the professional world.
Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.
Continuing Education Provider Approval
The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.
ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).
AGD - Accepted Program Provider
Provider ID# 214680
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