Evaluation and Management Changes for 2021

Changes to the Office or Other Outpatient Services subsection of the CPT Evaluation and Management chapter is quickly approaching. With the implementation date of Jan. 1, 2021, time is running out for preparation. Substantive revisions are being made to these codes. Understanding these changes and their associated impact is essential for all members of the OMS office.

Learning Objectives

At the conclusion of this program, participants should be able to:

  1. Identify new communication techniques to ensure patients are educated and compliant. 
  2. Describe new coding and collections efficiencies. 
  3. Explain the difference between a patient-focused office andan insurance-driven practice. 

Dawn Jackson
Eastern Kentucky University
Richmond, KY
Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

An Internet-based CME Activity
Original Release Date: October 1,2020
Expiration Date: October 1,2022
Estimated time to complete this educational activity: 1.0 hours
Method of participation: Self-Study

Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

Dr. Dawn Jackson is a former professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.


Faculty and Planner Disclosure
6 Questions  |  1 attempt  |  0/6 points to pass
6 Questions  |  1 attempt  |  0/6 points to pass
Evaluation and Management Changes for 2021
Open to view video.
Open to view video.
6 Questions  |  Unlimited attempts  |  0/6 points to pass
6 Questions  |  Unlimited attempts  |  0/6 points to pass
11 Questions
1.50 CDE/CME credits  |  Certificate available
1.50 CDE/CME credits  |  Certificate available