General CE questions
I forgot my password. How do I access my account?
You can reset your password.
How do I search or browse courses? ;
You can search by keyword or category by first clicking on Webinars or CE on Demand on AAOMS.org/CEonline. In addition, a search bar on the left side of the webpage will allow you to search both webinar and on-demand products by topic.
When do new courses get added?
New courses are added on a weekly basis. AAOMS features new webinars and on-demand CE courses several times a month. AAOMS maintains a CE library of more than 100 courses, and it continues to grow.
I want to present a webinar. How do I apply?
You can apply to present webinars on clinical, practice management or coding topics at AAOMS.org/Speakers.
For technical support or general questions, please email CEonline@AAOMS.org or call AAOMS' Continuing Education Department at 800-822-6637.
Purchasing and accessing courses
I enrolled in a course. Where do I access it?
Webinar: After enrolling in a webinar, you will receive an email with instructions for the day of the event. You also can click on Dashboard in the left sidebar of AAOMS.org/CEonline. Here, you will see all your courses listed. You will be able to enter the webinar 15 minutes before it begins.
On-demand: After purchasing an on-demand course, you will be able to access it by clicking on Dashboard in the left sidebar AAOMS.org/CEonline. All your active courses will appear here, and you can access purchased on-demand courses immediately.
Can I get a refund for an AAOMS purchase?
Registrants can receive a full refund for a webinar until the day before the event. No refund will be given for cancellation the day of the event. On-demand CE courses are not eligible for refunds.
I am not an AAOMS member. Can I still attend a webinar or purchase an on-demand course?
Non-members are welcome to purchase and attend both on-demand courses and webinars. You must first register and create an account at AAOMS.org/CEonline. After creating an account, you will have access to the entire AAOMS library for purchasing.
How do I take advantage of special member pricing for courses?
AAOMS members receive discounted pricing on select courses and webinars. You can find more information and apply at AAOMS.org/become-a-member.
My office wants to watch a webinar or an on-demand course at the same time. How do we get our CE certificates?
All practice management and coding webinar registrants are encouraged to watch as a team in one location. The main registrant must complete his or her CE certification process on the web component. All other viewers of the course can email firstname.lastname@example.org to receive their certificate.
On-demand clinical courses provide only one CE certificate per registrant.
I enrolled in a webinar that takes place during an inconvenient time. Can I watch it later?
Yes, you will have access to the webinar recording for up to 30 days after it occurs. For on-demand courses, you may complete them at any time.
Do I need any special software to take courses?
You do not need special software. AAOMS recommends using Google Chrome as the browser because most software companies no longer support Internet Explorer.
One of the course components won’t launch correctly. What do I do?
Typically, these issues result from using Internet Explorer. AAOMS recommends using Google Chrome. If you continue to have issues, email email@example.com.
Do I have to complete an on-demand course in one sitting?
No. You will be able to stop and return to an on-demand course at any time.
Can I download a course and watch it later offline?
No, you must have an internet connection to stream the course content. You can access it through your desktop, tablet or phone.
How do I register someone else for a course?
The person who will be taking the course must create an account at AAOMS.org/CEOnline. Once an account is created, the course can be purchased via the shopping cart. To ensure the correct name is listed on the CE Certificate, you must register it under that individual’s account.
How do I obtain CE credit?
Once you have completed watching the video for a course, you will be prompted to complete a quiz and survey. You will then be automatically issued a CE certificate you can print or email.
Can I retake a course to refresh my knowledge?
For on-demand CE clinical courses, you can rewatch the video as many times as you wish. This varies for coding and practice management courses by course type. See individual course descriptions for specific details. If you have questions about a specific course, email firstname.lastname@example.org.
How do I know which courses I have taken?
The Dashboard tab of your user page on AAOMS.org/CEonline will list the courses you have completed.
Where can I access my CE certificates from courses I’ve taken?
You can access your completed course CE certificates on the Dashboard on the left sidebar of AAOMS.org/CEonline. For in-person AAOMS events you have attended, you can access certificates at AAOMS.org/myCE.
Clinical CE Subscription
Which courses are included?
All Clinical on-demand courses are included in the subscription – totaling over 100 hours of content. The content is updated frequently with at least 10 on-demand courses being added throughout the year.
How do I add courses to my account?
To add courses to your account, first go to AAOMS.org/CESubscription to view all of the courses that are included in the subscription. Select the course(s) you wish to view and add them to your cart. When you checkout, all included courses should be listed as $0.
How do I access the courses I have added?
Once you have gone through the checkout process, you can access your courses atceonline.aaoms.org/My-Dashboard.
I added a course and it’s not appearing.
There may be a short delay between adding a course and when it appears in your dashboard. If the course is still not appearing after an extended amount of time, please contact CEonline@aaoms.org.
Are webinars included?
Live webinar are not included in the CE Subscription. Recordings of live clinical webinars will be added at a later date.
How long will I have access to the course?
How do I access the CE I’ve earned?
To access the CE Certificates of courses you have completed, go to your Dashboard and search ‘Passed’ under ‘filter by certificate/CE’. You can then go through the courses you have completed and print or save a PDF of the certificate.
Will my subscription automatically renew?
No, the subscription will not renew automatically. You will receive an email notification when your subscription is about to expire with your renewal options.
Can I cancel the subscription?
On-demand CE courses are not eligible for refunds or cancellations.
If you have any further questions, please contact us at email@example.com.
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