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  • No Games: Tracking Collections and Accounts Receivable

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 04/14/2021 at 1:00 PM (CDT)

    Are your accounts receivable out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track accounts receivable more effectively and follow up on past due claims more efficiently. Design systems for collecting from patients without being perceived as the “bad guy.” Code: WCW210414

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    No Games: Tracking Collections and Accounts Receivable

    Are your accounts receivable out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track accounts receivable more effectively and follow up on past due claims more efficiently. Design systems for collecting from patients without being perceived as the “bad guy.”

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the different listening styles and phrases needed to receive positive results. 
    2. Create financial systems and protocols for insurance, accounts receivable and collections follow-up. 
    3. Demonstrate techniques for writing a detailed narrative and documenting in the patient record. 
    4. Apply specific keys to reducing accounts receivable by effective and successful collection calls. 
    5. Operate with more efficient decreased accounts receivable. 
    6. Produce increased collections and improved bottom line.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Lois J. Banta

    Owner/CEO, ADMC, SCN, NSA

    Lois Banta is Chief Operating Officer of eAssist Dental Billing. She has more than 45 years of dental experience and speaks nationally and internationally. She is owner and CEO of The Speaking Consulting Network and a member of the Academy of Dental Management Consultants, the American Association of Dental Office Management (AADOM) and the American Academy of Dental Practice. She received the Lifetime Achievement Award at the 2016 AADOM conference and was listed as one of the Top 25 Women in Dentistry.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Standard Infection Control Precautions and Beyond

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 02/24/2021 at 1:00 PM (CST)

    When thinking safety for patients and workers, standard precautions will continue to provide the basis for delivery of care. A new and evolving virus, SARS-CoV-2, requires additional layers to provide adequate protection and reduce the chance of spread of infection. This session will provide a review of standard precautions and discuss droplet and transmission-based precautions and their application in the delivery of oral healthcare. Appropriate use and care of respirators also will be discussed. Code: WPM210224

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    Standard Infection Control Precautions and Beyond

    When thinking safety for patients and workers, standard precautions will continue to provide the basis for delivery of care. A new and evolving virus, SARS-CoV-2, requires additional layers to provide adequate protection and reduce the chance of spread of infection. This session will provide a review of standard precautions and discuss droplet and transmission-based precautions and their application in the delivery of oral healthcare. Appropriate use and care of respirators also will be discussed.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the practices described as standard precautions that are designed to reduce the spread of infection. 
    2. Describe situations where standard and/or transmission-based precautions should be implemented. 
    3. Discuss three activities that must be in place before the healthcare worker uses a respirator during the delivery of care

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Karen Gregory, RN

    Karen Gregory, RN, joined Total Medical Compliance (TMC) in 2006 as Director of Compliance and Education. She is responsible for the development and supervision of compliance programs within the organization. TMC provides onsite OSHA, infection control and HIPAA compliance solutions to dental and medical practices as well as seminars and webinars on various compliance issues. She is a requested speaker at local and state medical and dental meetings and was a presenter at the Hinman Dental Meeting; the Organization for Safety, Asepsis and Prevention (OSAP) Symposium; OSAP Infection Control Boot Camps; and California Dental Association Presents. She is on the Editorial Review Board for Infection Control in Practice and is a frequent contributor of articles in local and state organizational newsletters and magazines. 

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680


  • Choose the Correct Diagnosis Code and Determine Dental vs. Medical Billing

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 02/10/2021 at 1:00 PM (CST)

    Distinguishing between dental and medical billing may sometimes be unclear. Understanding a patient’s plan benefits and the nature of the procedure will assist in determining which steps to take next. Analyzing documentation, incorporating medical history and determining the most appropriate diagnosis code are key elements to trigger coverage and reimbursement. This 90-minute webinar will provide knowledge of how to choose the correct diagnosis code and how to cross-code between medical and dental while reviewing documentation tips that will support medical necessity Code: WCW210210

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    Choose the Correct Diagnosis Code and Determine Dental vs. Medical Billing 

    Distinguishing between dental and medical billing may sometimes be unclear. Understanding a patient’s plan benefits and the nature of the procedure will assist in determining which steps to take next. Analyzing documentation, incorporating medical history and determining the most appropriate diagnosis code are key elements to trigger coverage and reimbursement. This 90-minute webinar will provide knowledge of how to choose the correct diagnosis code and how to cross-code between medical and dental while reviewing documentation tips that will support medical necessity

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Locate the correct diagnosis codes for patients at risk with a summary of oral infections to corresponding diagnostic codes. 
    2. Distinguish between dental and medical insurance billing and which is more appropriate based on specific OMS procedures. 
    3. Analyze provider documentation with integration of medical history to apply the appropriate diagnosis. 
    4. Review documentation tips to write letters supporting medical necessity. 
    5. Discuss how to report accurately ICD-10-CM diagnostic codes for every patient. 
    6. Demonstrate improved documentation skills to justify treatments rather than to just recommend treatments.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Christine Taxin

    Christine Taxin is founder and president of Links2Success, a practice management consulting company for the dental and medical fields. Before starting her own consulting company, Ms. Taxin served as an administrator of a critical care department at Mount Sinai Hospital in New York City and managed an extensive multi-specialty dental practice in New York. With more than 25 years’ experience as a practice management professional, she now provides private practice consulting services, delivers continuing education seminars for dental and medical professionals as well as serves as an adjunct professor at the New York University College of Dentistry and residency programs for Maimonides Medical Center.

    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • ICD-10-CM for OMS

    Contains 10 Component(s), Includes Credits

    This dynamic training program – offered online – teaches OMS coding professionals to become proficient in the ICD-10-CM coding system. In this course, participants will learn about the history, structure and format of ICD-10-CM. You will see how ICD-10-CM compares to ICD-9-CM. In addition, participants will learn how to apply the new coding conventions and guidelines to OMS diagnostic code assignment. Code: IC01

    This dynamic training program – offered online – teaches OMS coding professionals to become proficient in the ICD-10-CM coding system. In this course, participants will learn about the history, structure and format of ICD-10-CM. You will see how ICD-10-CM compares to ICD-9-CM. In addition, participants will learn how to apply the new coding conventions and guidelines to OMS diagnostic code assignment.

    Learning Objectives:

    1. Identify the similarities and differences between ICD-9 and ICD-10-CM.
    2. Apply ICD-10-CM coding conventions.
    3. Review definitions and guidelines to determine the correct code for a diagnosis.
    4. Demonstrate accurate assignment of ICD-10-CM codes to OMS-related diagnosis.

     Completion of this course requires a current ICD-10-CM coding book. AAOMS members can purchase coding books, including the ICD-10-CM code book through our AAOMS Advantage Partner, Optum 360. Members using promo code AAOMSMBR will receive a 20 percent discount.   

    For optimal viewing, Chrome or Firefox are recommended browsers.  As a reminder, your course access will expire in 60 days of registration or upon completion of the course.


    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 7.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 7.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637. 

  • OMS Billing

    Contains 22 Component(s), Includes Credits

    The OMS Billing course is the capstone to the Coding Certificate Program. It focuses on documentation guidelines, predetermination tips, claims filing, appeal tips and fraud and abuse. Accurate coding and billing services must be a priority for every OMS and his or her staff due to increased fraud and abuse investigations stemming from strict billing guidelines and inaccurate coding. Code: BW01

    The OMS Billing course is the capstone to the Coding Certificate Program. It focuses on documentation guidelines, predetermination tips, claims filing, appeal tips and fraud and abuse. Accurate coding and billing services must be a priority for every OMS and his or her staff due to increased fraud and abuse investigations stemming from strict billing guidelines and inaccurate coding.

    Learning Objectives:

    1. Review healthcare fraud and abuse issues addressed by federal and state laws and their impact on offering discounts.
    2. Demonstrate adherence to standards for appropriate coding and implement compliance plans that include conducting compliance audits.
    3. Explain various methods for setting office fees, including annual percentage increases, cost-based fees, national percentiles and percentage increases over Medicare.
    4. Describe types of managed care organizations – including HMO, PPO and POS plans – and basic elements of MCO contracts.
    5. Discuss basic elements of commercial and government-sponsored health insurance plans, including different reimbursement methodologies.
    6. Apply and/or understand Medicare-related policies, such as the National Provider Identifier, provider enrollment, accepting assignment, participation vs. nonparticipation vs. opting out, mandatory claims submission, timeframes for claims filing, Medicare notices (ABN) and more.
    7. Use pre-, intra- and post-claims processing submission procedures, such as predetermination, preauthorization, coordination of benefits, clean claim filing, electronic submission, contractual adjustments, write-offs, overpayments and more.
    8. Define the appeals process, starting with reading and understanding the EOB, writing appeal letters, internal and external commercial insurance reviews, and the Medicare process.
    9. Examine future healthcare reimbursement topics, including pay for performance, healthcare transparency and computer-assisted coding.

    For optimal viewing, Chrome or Firefox are recommended browsers.   As a reminder, your course access will expire in 60 days of registration or upon completion of the course.


    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Navigating the Appeals Process

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 9.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 9.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637. 

  • Resident Wellness Webinar: Grit and Resiliency in Surgery - On Demand Access

    Contains 2 Component(s)

    The three-part wellness webinar series begins with a 60-minute webinar focused on the importance of grit and resiliency. Grit can be defined as unrelenting courage when encountering adversity, while resiliency is the ability to overcome or easily adjust to an obstacle or change. Residents in surgery are familiar with the bar being set high, but they have to find ways to bounce back when the bar is not met. This webinar will review what it means to have grit and resilience, how to rebound from failure and ways to build and strengthen resilience and grit. This webinar is complimentary for AAOMS Members only and is not eligible for CE credit. WRE201109R

    The three-part wellness webinar series begins with a 60-minute webinar focused on the importance of grit and resiliency. Grit can be defined as unrelenting courage when encountering adversity, while resiliency is the ability to overcome or easily adjust to an obstacle or change. Residents in surgery are familiar with the bar being set high, but they have to find ways to bounce back when the bar is not met. This webinar will review what it means to have grit and resilience, how to rebound from failure and ways to build and strengthen resilience and grit.

    Blake Barker, MD
    Parkland Hospital and Clements University Hospital
    Dallas, Texas
    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    An Internet-based CME Activity
    Original Release Date: November 9, 2020
    Expiration Date: November 9, 2023
    Estimated time to complete this educational activity: Not eligible for CE credit.
    Method of participation: Self-Study

    Blake Barker, MD

    Blake Barker, MD, completed his internal medicine residency training at Northwestern Memorial Hospital in Chicago, Ill. He joined the faculty at the University of Texas Southwestern in the Department of Medicine. He maintains a general internal medicine primary care practice and frequently supervises inpatient teaching teams at Parkland Hospital and Clements University Hospital.

  • Resident Wellness Webinar: Preventing Surgeon Burnout - On Demand Access

    Contains 2 Component(s)

    Part 3 of the wellness webinar series will focus on ways to prevent burnout among surgeons. Burnout is psychological exhaustion that progresses from emotional exhaustion to depersonalization of others to eventually the loss of personal achievement and the desire to leave medicine. Residents in surgery and emergency medicine are at a greater risk for burnout. This 60-minute webinar will review what burnout is, the personal risks involved and solutions to mitigate burnout. This webinar is complimentary for AAOMS Members only and is not eligible for CE credit. WRE201123R

    Part 3 of the wellness webinar series will focus on ways to prevent burnout among surgeons. Burnout is psychological exhaustion that progresses from emotional exhaustion to depersonalization of others to eventually the loss of personal achievement and the desire to leave medicine. Residents in surgery and emergency medicine are at a greater risk for burnout. This 60-minute webinar will review what burnout is, the personal risks involved and solutions to mitigate burnout.

    Dean White, DDS, MS
    University of Texas Dental Branch at Houston
    Huston, Texas
    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    An Internet-based CME Activity
    Original Release Date: November 23, 2020
    Expiration Date: November 23, 2023
    Estimated time to complete this educational activity: Not eligible for CE credit.
    Method of participation: Self-Study

    Dean White, DDS, MS

    Dean White, DDS, MS, has been involved in medical staff governance his entire career. He has served on several medical staff committees and as Chief of the medical staff in 1999 and 2000 at Texas Health Harris Methodist Hospital HEB in the Dallas-Fort Worth area. He also served on the Board of Trustees for that hospital for six years and part-time as Medical Staff Advisor from 2002 to 2011. He is a Past President of ABOMS and received his DDS, OMS training and MS from the University of Texas Dental Branch at Houston.

  • Medicare 101 for OMS

    Contains 15 Component(s), Includes Credits

    This course provides education on Medicare programs and policies that impact oral and maxillofacial surgeons and their staff. This self-paced program includes discussions of Medicare components (Part A, Part B, Part C and Part D), Medicare fraud and abuse, payment policies, appeal processes, and miscellaneous other Medicare-related topics. There is a saying in healthcare – “as Medicare goes, so do the other carriers.” If you take the time to thoroughly learn the Medicare program, you will better understand your commercial payers, too. Code: MC01

    This course provides education on Medicare programs and policies that impact oral and maxillofacial surgeons and their staff. This self-paced program includes discussions of Medicare components (Part A, Part B, Part C and Part D), Medicare fraud and abuse, payment policies, appeal processes, and miscellaneous other Medicare-related topics. There is a saying in healthcare – “as Medicare goes, so do the other carriers.” If you take the time to thoroughly learn the Medicare program, you will better understand your commercial payers, too.

     Learning Objectives:

    1. Differentiate between Medicare Part A, Part B, Part C and Part D.
    2. Identify actions prohibited by the False Claims Act (FCA), the Anti-Kickback Statute and the Physician Self-Referral Law (Stark Law).
    3. Explain Medicare’s enrollment options, including “opting out” of Medicare.
    4. Define fraud and abuse.
    5. Name provisions and penalties associated with Medicare fraud and abuse.
    6. Review how federal law. Regulations and Medicare polices impact the oral and maxillofacial surgery practices.
    7. Discuss the general steps of the Medicare billing procedures and appeals process.
    8. Cite future alternate payment models.

    For optimal viewing, Chrome or Firefox are recommended browsers.   As a reminder, your course access will expire in 60 days of registration or upon completion of the course.

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 7.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 7.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637. 

  • Basic Coding for OMS

    Contains 17 Component(s), Includes Credits

    This online course is designed especially for OMSs and OMS staff who have never attended a coding workshop and have had little or no formal training in procedural and diagnostic coding. It also is designed for the more seasoned professional looking for a comprehensive refresher of the basics. The course will teach the very basic elements of coding and provide an effective understanding of the CDT, CPT and ICD-10-CM coding manuals and systems. Participants will have the opportunity to test and reinforce their knowledge through basic case studies and exercises. The course proceeds at a slow, comfortable pace – dedicating sufficient time to each topic. Code: CB01

    This online course is designed especially for OMSs and OMS staff who have never attended a coding workshop and have had little or no formal training in procedural and diagnostic coding. It also is designed for the more seasoned professional looking for a comprehensive refresher of the basics.

    The course will teach the very basic elements of coding and provide an effective understanding of the CDT, CPT and ICD-10-CM coding manuals and systems. Participants will have the opportunity to test and reinforce their knowledge through basic case studies and exercises. The course proceeds at a slow, comfortable pace – dedicating sufficient time to each topic.

    Learning Objectives:

    1. Explain the purpose of coding and its relationship to reimbursement.
    2. Describe ICD-10-CM, CPT, and CDT coding conventions and basic principles.
    3. Discuss basic claim submission processes including coordination of benefits, predetermination, preauthorization, electronic claims submission and more.

    Completion of this course requires current ICD-10-CM, CPT, HCPCS Level II, and CDT coding books.  AAOMS members can purchase coding books through our AAOMS Advantage Partner, Optum 360. Members using promo code AAOMSMBR will receive a 20 percent discount. CDT coding books can be purchased from ADA.org.  

    This course consists of 10 units. To complete each unit, you will need your printed course manual and coding books (ICD-10-CM, CPT, HCPCS Level II, and CDT).

    The videos will provide verbal explanation of the course manual, the opportunity to complete practice problems, and non-graded quizzes to evaluate your knowledge retention.

    For optimal viewing, Chrome or Firefox are recommended browsers.   As a reminder, your course access will expire in 60 days of registration or upon completion of the course.

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 7.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 7.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637. 

  • Navigating the Appeal Process

    Contains 6 Component(s), Includes Credits

    Failing to adequately process claims denials from health and dental insurers can result in lost revenue for an OMS practice. Writing appeal letters to dispute a rejected claim is no easy task. It can be time-consuming and frustrating. Despite this, there is always a chance the denial might be overturned. This session will address common causes of denials, the appeals process and tips for writing effective appeals letters. Code: ODAM20CB01

    Failing to adequately process claims denials from health and dental insurers can result in lost revenue for an OMS practice. Writing appeal letters to dispute a rejected claim is no easy task. It can be time-consuming and frustrating. Despite this, there is always a chance the denial might be overturned. This session will address common causes of denials, the appeals process and tips for writing effective appeals letters.

    Dawn Jackson
    Eastern Kentucky University
    Richmond, KY
    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    An Internet-based CME Activity
    Original Release Date: October 1,2020
    Expiration Date: October 1,2022
    Estimated time to complete this educational activity: 1.0 hours
    Method of participation: Self-Study

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Navigating the Appeals Process

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.