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  • Contains 5 Component(s), Includes Credits Includes a Live Web Event on 05/23/2024 at 6:00 PM (CDT)

    OMSs are highly specialized in oral pain management by virtue of their training and experience. Much like the rest of the healthcare community, opioid-free or limited opioid prescription pain management has been trending upward in the oral and maxillofacial surgery specialty. However, this trend creates a dilemma when non-opioid pain management is inadequate for pain management. This 60-minute webinar will explore the risks and benefits of opioid and non-opioid pain management as well as alternatives in the pain management armamentarium to consider. Code: WCE240523

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    Pain Management in Oral and Maxillofacial Surgery

    OMSs are highly specialized in oral pain management by virtue of their training and experience. Much like the rest of the healthcare community, opioid-free or limited opioid prescription pain management has been trending upward in the oral and maxillofacial surgery specialty. However, this trend creates a dilemma when non-opioid pain management is inadequate for pain management. This 60-minute webinar will explore the risks and benefits of opioid and non-opioid pain management as well as alternatives in the pain management armamentarium to consider.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the risk of use of opioid analgesics even when appropriate.  
    2. Determine available non-opioid alternatives.  
    3. Discuss contraindication to opioid and non-opioid analgesics.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event. 

    Mehran Mehrabi, DMD, MD

    Dr. Mehran Mehrabi earned a General Surgery Certificate and an Oral and Maxillofacial Surgery Certificate at Emory University in Atlanta, Ga. His professional philosophy focuses on the role of oral health in detection and improvement of various systemic diseases. Dr. Mehrabi served in the U.S. Air Force, stationed at Keesler Air Force Base in Mississippi as well as Balad Air Base in Iraq. He now practices in Wisconsin.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 5 Component(s), Includes Credits Includes a Live Web Event on 05/15/2024 at 1:00 PM (CDT)

    The healthcare profession is experiencing a growing and alarming trend in workplace violence. This 90-minute webinar will discuss strategies and tactics for defusing a situation without harm. Participants will learn about proxemics in the workplace and how to use space and distance to safely communicate. Participants will hone their verbal skills – including rate, volume and tone – and will learn options for resolution while setting non-negotiable boundaries. The importance of planning, practice and debrief to improve outcomes will be stressed. The webinar will end with a discussion of the major components of an effective workplace violence prevention program. These elements include senior leader support; sound policies, procedures and practices; implementing a multidisciplinary threat assessment team; communicating with staff regularly; and the role of data collection and analysis in program improvement. Code: WPM240515

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    Defusing Angry Patients at the Front Desk

    The healthcare profession is experiencing a growing and alarming trend in workplace violence. This 90-minute webinar will discuss strategies and tactics for defusing a situation without harm. Participants will learn about proxemics in the workplace and how to use space and distance to safely communicate. Participants will hone their verbal skills – including rate, volume and tone – and will learn options for resolution while setting non-negotiable boundaries. The importance of planning, practice and debrief to improve outcomes will be stressed. The webinar will end with a discussion of the major components of an effective workplace violence prevention program. These elements include senior leader support; sound policies, procedures and practices; implementing a multidisciplinary threat assessment team; communicating with staff regularly; and the role of data collection and analysis in program improvement.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe the dynamics and underlying factors contributing to an increase in healthcare violence.  
    2. Recognize the role that proxemics play in safely approaching and interacting with an angry persona.  
    3. Apply the verbal “do’s and don’ts” relative to use of verbal skills when dealing with angry patients.  
    4. Demonstrate how to negotiate for a win-win while setting non-negotiables.  
    5. Employ skills in dealing with these inevitable situations.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of or after the event.

    Mike Cummings, CPP

    Mike Cummings has worked in the security field since 1973, serving 30 years as the Senior Vice President of Security and Loss Prevention for Aurora Health Care in Milwaukee, Wis. Cummings has been a member of ASIS International since 1978 and opened his own security consulting firm, Cummings Security Consulting, LLC, in 2017. Additionally, he is a senior member of the International Association for Healthcare Security and Safety, currently serving on its Council of Guidelines. He also serves on the advisory committee for the Waukesha County Technical College criminal justice program and has lectured on security topics at the local and national levels. He has been published in Security Management, the Journal of Healthcare Protection Management and the Security Business Practice Reference. He is a contributing author to Security Management, 2nd Edition.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

  • Contains 5 Component(s), Includes Credits Includes a Live Web Event on 04/17/2024 at 1:00 PM (CDT)

    Proper documentation is a critical key to efficient claim processing. Submissions that are complete, accurate and include the right supporting diagnostics are processed faster and reduce the need for resubmissions, which both delay adjudication and increase staff and patient frustration. This webinar will review key sections of the ADA claim form, current CDT codes that tend to be problematic, and appropriate diagnostics and narratives as well as discuss the administration of an alternate benefit provision. Code: WCW240417

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    Unlocking Claim Confusion: The Key is Proper Documentation

    Proper documentation is a critical key to efficient claim processing. Submissions that are complete, accurate and include the right supporting diagnostics are processed faster and reduce the need for resubmissions, which both delay adjudication and increase staff and patient frustration. This webinar will review key sections of the ADA claim form, current CDT codes that tend to be problematic, and appropriate diagnostics and narratives as well as discuss the administration of an alternate benefit provision.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe what constitutes a clean claim submission.  
    2. Assign appropriate coding and identify diagnostic attachments to aid in claim processing. 
    3. Explain how the administration of an alternate benefit provision impacts the allowable benefits of the OMS and patient. 

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event.

    Stewart R. Balikov, DDS

    Stewart R. Balikov, DDS, earned his dental degree at the University of Southern California School of Dentistry. He serves as the National Dental Director and Director of Dental Special Investigations for Elevance Health, having previously held the position of National Dental Director of Utilization Management for Aetna. Dr. Balikov is a Certified Dental Consultant and a past president of the American Association of Dental Consultants. He also is an Accredited Health Care Fraud Investigator through the National Health Care Anti-Fraud Association and a Certified Quality Assurance Consultant through the California Association of Dental Plans.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    Several new evidence-based studies have led to a renewed scrutiny regarding the role antibiotics play in the success of dental implant therapy. This 60-minute webinar will provide a thorough literature review on this topic. Penicillin-allergic patients may have a higher risk of implant failure due to factors still poorly understood, and the widespread use of alternative antibiotics in such patients can create detrimental healthcare issues that extend beyond the dental implant. Therefore, clinicians should consider having a discussion with penicillin-allergic patients about the possibility of delabeling the penicillin allergy. Good antibiotic stewardship may play an important role not only in dental implant success, but in all aspects of oral and maxillofacial surgery. Code: WCE240328R

    Several new evidence-based studies have led to a renewed scrutiny regarding the role antibiotics play in the success of dental implant therapy. This 60-minute webinar will provide a thorough literature review on this topic. Penicillin-allergic patients may have a higher risk of implant failure due to factors still poorly understood, and the widespread use of alternative antibiotics in such patients can create detrimental healthcare issues that extend beyond the dental implant. Therefore, clinicians should consider having a discussion with penicillin-allergic patients about the possibility of delabeling the penicillin allergy. Good antibiotic stewardship may play an important role not only in dental implant success, but in all aspects of oral and maxillofacial surgery.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify if antibiotics have an impact on success rates of dental implants.  
    2. Explain why clindamycin may be detrimental to the overall healthcare management of the dental implant patient.  
    3. Create an antibiotic protocol for patients in all scenarios, which represents good antibiotic stewardship.

    An Internet-based CDE/CME Activity
    Original Release Date: March 28, 2024
    Expiration Date: March 28, 2027
    Estimated time to complete this educational activity: 1.0 hour
    Method of participation: Self-Study

    Naushad R. Edibam, DMD

    Dr. Naushad Edibam obtained his DMD degree from Boston University’s Goldman School of Dental Medicine and then completed a one-year internship and four-year residency program in oral and maxillofacial surgery at Loyola University Medical Center. Dr. Edibam is a nominated member of Omicron Kappa Upsilon, a Diplomate of ABOMS and the National Dental Board of Anesthesiology, and a fellow of the American Dental Society of Anesthesiology. He also is a clinical instructor at Yale New Haven Hospital’s oral and maxillofacial surgery residency program and was a 2022 recipient of the Bernard Levine Teacher of the Year Award in Oral and Maxillofacial Surgery, awarded by the graduating OMS residents. Additionally, he maintains a private practice in oral and maxillofacial surgery in Stamford, Conn.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    OMSs and patients are at risk of ocular exposure to pathogens and physical or chemical injury during oral and maxillofacial procedures. Ocular injuries and infections may lead to serious long-term consequences such as potential blindness. Yet eye protection for OMS team members and patients is often suboptimal or lacking entirely. This 90-minute webinar will review best practices for eye protection during all phases of oral healthcare, including oral and maxillofacial surgery, instrument reprocessing, light-curing procedures, and cleaning and disinfection of environmental surfaces. Non-clinical ocular hazards, such as blue light exposure and digital eye strain, also will be addressed. Code: WPM240313R

    OMSs and patients are at risk of ocular exposure to pathogens and physical or chemical injury during oral and maxillofacial procedures. Ocular injuries and infections may lead to serious long-term consequences such as potential blindness. Yet eye protection for OMS team members and patients is often suboptimal or lacking entirely. This 90-minute webinar will review best practices for eye protection during all phases of oral healthcare, including oral and maxillofacial surgery, instrument reprocessing, light-curing procedures, and cleaning and disinfection of environmental surfaces. Non-clinical ocular hazards, such as blue light exposure and digital eye strain, also will be addressed.

    *Indicates that this activity is approved by AAOMS for continuing dental education credit ONLY.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe proper eye protection for dental healthcare personnel and patients during all phases of the delivery of oral healthcare.  
    2. Identify potential eye safety hazards in the OMS setting.  
    3. Discuss the proper wear and fit of eye protection.  
    4. Describe National Institute for Occupational Safety and Health (NIOSH) recommendations to reduce eye injuries and protect against ocular infection exposures.  
    5. Implement recommended protocols in the event of an eye injury.

    An Internet-based CDE Activity
    Original Release Date: March 13, 2024
    Expiration Date: March 13, 2027
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Marie T. Fluent, DDS, CDIPC

    A graduate of the University of Michigan School of Dentistry, Dr. Fluent’s career spans 35 years and includes roles as a dentist, infection control coordinator, office manager and dental assistant. Additionally, she is an experienced clinical instructor, educator, speaker, author and consultant with an emphasis on improving dental infection control and patient safety. Through her writing, webinars and invited lectures, she has educated thousands of dental professionals and students nationally and internationally. Dr. Fluent has written numerous articles on infection control in the dental setting, OSHA compliance and responsible antibiotic prescribing, and she serves as an Education Consultant for the Organization for Safety, Asepsis and Prevention (OSAP).

    Disclosure: Coltene/SciCan Role: Speakers' Bureau

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

  • Contains 6 Component(s), Includes Credits

    Healthcare professionals frequently offer their colleagues discounted rates or other similar benefits as a professional courtesy. Regardless of good intentions, if it appears that a benefit is being offered in exchange for referrals, you may unknowingly be in violation of the Stark Law, federal Anti-Kickback rules or similar state statutes. These laws exist to ensure that unnecessary procedures are not being performed and that there is an even playing field between providers and practices. OMSs should understand the differences between the various relevant laws (e.g., whether only applicable to designated health services) as well as whether a proposed professional courtesy can generally be offered and, if so, what requirements must be satisfied in order to avoid potential liability. When developing a professional courtesy policy, an OMS may need to consider which services are being discounted, who the discount is being offered to and what requirements must be met in order for the professional courtesy offering to be exempt from scrutiny or fall under a safe harbor provision. Code: WCW240214R

    Healthcare professionals frequently offer their colleagues discounted rates or other similar benefits as a professional courtesy. Regardless of good intentions, if it appears that a benefit is being offered in exchange for referrals, you may unknowingly be in violation of the Stark Law, federal Anti-Kickback rules or similar state statutes. These laws exist to ensure that unnecessary procedures are not being performed and that there is an even playing field between providers and practices. OMSs should understand the differences between the various relevant laws (e.g., whether only applicable to designated health services) as well as whether a proposed professional courtesy can generally be offered and, if so, what requirements must be satisfied in order to avoid potential liability. When developing a professional courtesy policy, an OMS may need to consider which services are being discounted, who the discount is being offered to and what requirements must be met in order for the professional courtesy offering to be exempt from scrutiny or fall under a safe harbor provision.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify laws and rules related to professional courtesy offerings (i.e., Stark Law, Anti-Kickback Statute.) 
    2. Examine common professional courtesy pitfalls resulting in vulnerability to liability.  
    3. Distinguish professional offerings and utilize this knowledge to prepare a generally acceptable professional courtesy policy.  


    An Internet-based CDE/CME Activity
    Original Release Date: February 14, 2024
    Expiration Date: February 14, 2027
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Thomas J. Force Esq.

    As an attorney in New Jersey and New York, Thomas J. Force, Esq., has over 34 years of experience in the healthcare and insurance industries. His success as an insurance litigator and as General Counsel for an accident and health insurance company (where he served as Chief Compliance Officer) propelled the founding of The Patriot Group. He is nationally recognized as an expert in healthcare compliance, revenue collection techniques and appeal strategies. He is a frequent speaker on managed care and collection techniques.

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 2 Component(s)

    The final webinar of the three-part Resident Business Wellness series will focus on practice management and financial wellness. The average debt of a graduating OMS resident in 2018 was found to range from $300,000 to $350,000. Further debt must be considered when planning to purchase a home, open a new practice or buy into an existing practice. It is important to understand different approaches to operating a business and managing a practice. This 60-minute webinar will review different strategies to operating a successful oral and maxillofacial surgery practice and financial planning considerations, including the debt graduates may have. WRE231212R

    The final webinar of the three-part Resident Business Wellness series will focus on practice management and financial wellness. The average debt of a graduating OMS resident in 2018 was found to range from $300,000 to $350,000. Further debt must be considered when planning to purchase a home, open a new practice or buy into an existing practice. It is important to understand different approaches to operating a business and managing a practice. This 60-minute webinar will review different strategies to operating a successful oral and maxillofacial surgery practice and financial planning considerations, including the debt graduates may have.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Review business management strategies.
    2. Discuss financial planning strategies. 

    Robin Gallardi, DDS, MS, FRCDC
    Face2Face Maxillofacial Surgery Centre
    Chicago, Illinois

    *Indicates that this activity is approved by AAOMS for continuing dental education credit ONLY.

    Robin Gallardi, DDS, MS, FRCDC

    Private Practice

    Face2Face Maxillofacial Surgery Center

    Dr. Gallardi is a native Canadian graduating as the Gold Medalist from both a Cellular and Molecular Biology and a Doctor of Dental Surgery degree at the Schulich School of Medicine and Dentistry at the University of Western Ontario. She happily practiced dentistry as the owner of the Dental Arts Centre in London Ontario for several years but always knew that surgery was her first love. Upon completing an Oral Surgery Fellowship at Montefiore Medical Centre in NY she returned to Canada to complete a Masters in Dentistry and her postgraduate training in Oral and Maxillofacial Surgery and Anesthesia. She received the Ron Warren Award for her research, which has been presented at both Canadian and American meetings. She is a Diplomate of the American Board of Oral and Maxillofacial Surgeons and a Fellow of the Royal College of Dental Surgeons of Canada. Dr. Gallardi is the secretary/treasurer of the Illinois Association of Oral and Maxillofacial Surgeons, a member of the American Association of Oral and Maxillofacial Surgeons and a board member of the Membership committee of AAOMS and Subcommittee of Committee on Anesthesia of AAOMS. Dr. Gallardi is currently the owner of the Face2Face Maxillofacial Surgery Centre in Chicago Illinois.

    Disclosure(s): No relevant financial relationships to disclose.

  • Contains 2 Component(s)

    The second part of the Resident Business Wellness webinar series will focus on the nuances of different practice models. While many residents are familiar with private and academic practices, they may have an incomplete understanding of the different corporate models that are becoming increasingly common, such as dental support organizations, dental leadership organizations and management organizations. Understanding the advantages and disadvantages of various practice models is important for residents so they can be well-informed and make the best decision for themselves, their families and their careers when finding a job post-residency. WRE231205R

    The second part of the Resident Business Wellness webinar series will focus on the nuances of different practice models. While many residents are familiar with private and academic practices, they may have an incomplete understanding of the different corporate models that are becoming increasingly common, such as dental support organizations, dental leadership organizations and management organizations. Understanding the advantages and disadvantages of various practice models is important for residents so they can be well-informed and make the best decision for themselves, their families and their careers when finding a job post-residency.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Review the advantages and disadvantages of all oral and maxillofacial surgery practice models.
    2. Provide an opportunity to ask questions to surgeons practicing within these models. 

    Colin Bell, DDS, MSD
    North Texas Oral Surgery
    Dallas, Texas

    Gregg A. Jacob, DMD, FACS
    Northeast Facial and Oral Surgery Specialists
    Florham Park, New Jersey

    Chi Viet, DDS, MD, PhD, FACS
    Conquer Cancer, the ASCO Foundation
    Alexandria, VA

    *Indicates that this activity is approved by AAOMS for continuing dental education credit ONLY.

    Colin Bell, DDS, MSD

    Dr. Colin S. Bell is a practicing oral and maxillofacial surgeon in the Dallas metropolitan area. He is a Clinical Professor in the Department of Oral and Maxillofacial Surgery at Baylor College of Dentistry/Texas A&M Health Science Center. Dr. Bell has been certified by the American Board of Oral and Maxillofacial Surgery since 1986, has served as an ABOMS examiner for nine years, was elected a director of the ABOMS in 2009 and recently completed his term as board President of the American Board of Oral and Maxillofacial Surgery. Dr. Bell served on the Oral and Maxillofacial Surgery Political Action Committee and was the Chairman of OMSPAC in 2009. He is the past president of the Texas Society of Oral and Maxillofacial Surgeons as well as the Southwest Society of Oral and Maxillofacial Surgeons. Dr. Bell is a fellow of the American College of Dentists and the International College of Dentists and has served on several AAOMS committees, including the Special Committee on Coding and Nomenclature and the Committee on Practice Management and Professional and Allied Staff.

    Gregg A. Jacob, DMD, FACS

    Gregg A. Jacob, DMD, FACS, completed his OMS training at the Boston University Medical Center, where he also served as Chief Resident. Dr. Jacob founded Northeast Facial and Oral Surgery Specialists in Florham Park, N.J., where he currently practices. He also is the Director of Dentistry at Cooperman Barnabas-Robert Wood Johnson Medical Center, an active member of the attending staff at Morristown Medical Center in Morristown, N.J., and a Clinical Assistant Professor of Surgery in the Department of Oral and Maxillofacial Surgery at New York Presbyterian Hospital, Weill-Cornell Medical College in New York City. His areas of clinical expertise include orthognathic, TMJ and OSA surgery as well as maxillofacial reconstruction surgery. Dr. Jacob has published papers and book chapters as well as lectured extensively both nationally and internationally in these areas. Dr. Jacob is a Diplomate of the American Board of Oral and Maxillofacial Surgery and a Fellow of the American College of Surgeons. He also is a Diplomate of the National Dental Board of Anesthesiology and is the President Elect of the New Jersey Society of Oral and Maxillofacial Surgeons.

    Chi Viet, DDS, MD, PhD, FACS

    Dr. Chi T. Viet is a surgeon scientist focused on head and neck cancer management. An Associate Professor at Loma Linda University in California, she earned her DDS and PhD from University of California, San Francisco, and her MD from New York University, where she completed her OMS residency. She then went on to complete fellowship training in head and neck surgical oncology and microvascular reconstructive surgery in Portland, Ore. Her clinical practice is devoted to the comprehensive surgical management of patients with head and neck benign and malignant pathology and microvascular reconstruction. Dr. Viet is a principal investigator of a translational research lab focused on head and neck carcinogenesis and the neurobiological basis of symptoms faced by head and neck cancer patients. Her research is funded by the National Institutes of Health (NIH K23 and NIH R01 grants), International Association for the Study of Pain, American Society of Clinical Oncology’s Conquer Cancer Foundation and the OMS Foundation.

  • Contains 22 Component(s), Includes Credits

    The OMS Billing course is the capstone to the Coding Certificate Program. It focuses on documentation guidelines, predetermination tips, claims filing, appeal tips and fraud and abuse. Accurate coding and billing services must be a priority for every OMS and his or her staff due to increased fraud and abuse investigations stemming from strict billing guidelines and inaccurate coding. Code: BW24

    The OMS Billing course is the capstone to the Coding Certificate Program. It focuses on documentation guidelines, predetermination tips, claims filing, appeal tips and fraud and abuse. Accurate coding and billing services must be a priority for every OMS and his or her staff due to increased fraud and abuse investigations stemming from strict billing guidelines and inaccurate coding.

    Learning Objectives:

    1. Review healthcare fraud and abuse issues addressed by federal and state laws and their impact on offering discounts.
    2. Demonstrate adherence to standards for appropriate coding and implement compliance plans that include conducting compliance audits.
    3. Explain various methods for setting office fees, including annual percentage increases, cost-based fees, national percentiles and percentage increases over Medicare.
    4. Describe types of managed care organizations – including HMO, PPO and POS plans – and basic elements of MCO contracts.
    5. Discuss basic elements of commercial and government-sponsored health insurance plans, including different reimbursement methodologies.
    6. Apply and/or understand Medicare-related policies, such as the National Provider Identifier, provider enrollment, accepting assignment, participation vs. nonparticipation vs. opting out, mandatory claims submission, timeframes for claims filing, Medicare notices (ABN) and more.
    7. Use pre-, intra- and post-claims processing submission procedures, such as predetermination, preauthorization, coordination of benefits, clean claim filing, electronic submission, contractual adjustments, write-offs, overpayments and more.
    8. Define the appeals process, starting with reading and understanding the EOB, writing appeal letters, internal and external commercial insurance reviews, and the Medicare process.
    9. Examine future healthcare reimbursement topics, including pay for performance, healthcare transparency and computer-assisted coding.

    For optimal viewing, Chrome or Firefox are recommended browsers.   As a reminder, your course access will expire in 60 days of registration or upon completion of the course.


    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dawn Jackson is a faculty emeritus of the Health Services Administration program at Eastern Kentucky University (EKU). She obtained her master’s degree in allied health education from EKU and a doctorate degree in health services management from the University of Kentucky in Lexington. She is a fellow with the American Health Information Management Association. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 30 years and has presented coding courses for AAOMS for over 25 years.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 5.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 5.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637. 

  • Contains 55 Component(s), Includes Credits

    Medical Terminology and Oral Facial Anatomy 101 is designed to provide you with basic knowledge of OMS anatomy, physiology and terminology to enhance your ability to participate in the AAOMS Basic, Beyond the Basics, and ICD-10-CM coding courses. In addition, it will set the foundation for the increased medical terminology, anatomy and disease process knowledge that will be demanded by the ICD-10-CM coding system. This course will be beneficial to MS coding and billing professionals, anesthesia and surgical assistants, clinical and office staff involved in patient care, dental students, and new residents just starting out in oral and maxillofacial surgery. Code: TA24

    Through the study of medical terminology, participants will be introduced to the language of medicine. Basic word elements – as well as the rules of building and analyzing medical terms – will be explained. The online course emphasizes spelling, definition, usage and pronunciation. In addition, participants will gain an understanding of the anatomical structures of the oral cavity, face and skull, along with common oral and maxillofacial diagnoses and treatments.

    This course is designed for AAOMS fellows and members and their:

    • Anesthesia and surgical assistants
    • Practice managers
    • Coders and billers
    • Administrative staff who work with patients and/or vendors and would benefit from being well-versed in oral and maxillofacial surgery terminology as they represent the practice.

     Learning Objectives:

    1. Identify the root, combining forms, prefixes and suffixes of medical terms.
    2. Use roots, combining forms, prefixes and suffixes to analyze and determine the meaning of medical terms.
    3. List, spell and pronounce medical terms accurately to assure effective communication.
    4. Cite the key anatomical structures of the oral cavity, face and skull.
    5. Apply correct medical terms to the anatomy of the body, with an emphasis on oral and maxillofacial structures.
    6. Describe common oral and maxillofacial conditions and their associated treatments.

    For optimal viewing, Chrome or Firefox are recommended browsers.   As a reminder, your course access will expire in 60 days of registration or upon completion of the course.

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dawn Jackson is a faculty emeritus of the Health Services Administration program at Eastern Kentucky University (EKU). She obtained her master’s degree in allied health education from EKU and a doctorate degree in health services management from the University of Kentucky in Lexington. She is a fellow with the American Health Information Management Association. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 30 years and has presented coding courses for AAOMS for over 25 years.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 7.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 7.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637.