Claim Success Strategies: How to Minimize Denials and Maximize Efficiency - On Demand Access

OMS practices will gain practical insights to enhance coding, billing and revenue cycle management processes, focusing on denial prevention. Key topics include effective use of modifiers, verifying eligibility/preauthorization, documenting medical necessity, and strategies for appealing and resubmitting claims. This 90-minute webinar also will review common claim denials in oral and maxillofacial surgery and how to avoid them. This session will provide teams with tools to streamline operations and strengthen practice financial performance. 

Learning Objectives

At the conclusion of this program, participants should be able to:

  1. Demonstrate how to document for specificity to ensure establishment of medical necessity. 
  2. Identify and correct common coding and claim submission errors.
  3. Examine the process of verifying patient eligibility and obtaining preauthorization, and implement strategies related to the process.

An Internet-based CDE/CME Activity
Original Release Date: October 8, 2025
Expiration Date: October 8, 2028
Estimated time to complete this educational activity: 1.5 hours
Method of participation: Self-Study

Dilaine Gloege, CDA, CPC

Tidewater Dental Consulting

 A certified dental assistant and certified professional coder, Dilaine Gloege founded Tidewater Dental Consulting to educate dental teams on proper coding and billing practices. She has built a reputation for expertise in coding and insurance over her nearly 40-year career in the dentistry field, including nearly seven years working with Practice Booster founder Dr. Charles Blair. This collaboration allowed her to contribute to developing essential coding and insurance resources for dental teams, including for publications such as the Insurance Solutions Newsletter and the guides Coding with Confidence, Administration with Confidence, and Medical Dental Cross Coding with Confidence.

Tidewater Consulting Services, LLC (DBA) Tidewater Dental Consulting: Owner

Continuing Education Provider Approval
The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

AGD - Accepted Program Provider
FAGD/MAGD Credit
11/1/22-12/31/26
Provider ID# 214680

The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Key:

Complete
Failed
Available
Locked
Faculty and Planner Disclosure
Pre-Quiz
5 Questions  |  1 attempt  |  0/5 points to pass
5 Questions  |  1 attempt  |  0/5 points to pass
Claim Success Strategies: How to Minimize Denials and Maximize Efficiency - On Demand Access
Open to view video.  |  90 minutes
Open to view video.  |  90 minutes
Post-Quiz
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
Evaluation
11 Questions
Certificate
1.50 CDE/CME credits  |  Certificate available
1.50 CDE/CME credits  |  Certificate available