Revenue Rescue for the OMS Practice*
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From the AAOMS podcast library, ever feel like your practice is doing everything right, but the numbers don’t add up? From coding errors to missed billing opportunities, revenue leakage can quietly undermine a practice’s financial health. In this episode, we explore the hidden cracks in OMS practice revenue – where money slips through unnoticed – and discuss practical strategies to plug those leaks and strengthen reimbursement processes.
*Indicates that this activity is approved by AAOMS for continuing dental education credit ONLY.
Learning Objectives
At the conclusion of this program, participants should be able to:
- Define revenue leakage and explain how it differs from traditional accounts receivable concerns such as denials and outstanding AR.
- Identify common sources of revenue leakage within an OMS practice, including missed charges, undercoding, incorrect modifier usage, unresolved clearinghouse rejections and overreliance on outdated automation.
- Distinguish between a payer denial reason and the underlying root cause of a denial and explain why root cause analysis is essential for sustainable revenue cycle improvement.
- Recognize key performance indicators such as clean claim rate, denial rate, first pass resolution rate, and charge lag time, and apply them to monitor revenue cycle performance.
Vanessa Moldovan, CRCR, CPC, CPB, CPMA, CPPM, CPC-I
Owner/Founder
For the Love of Revenue Cycle
San Francisco, California
Disclosure(s): No financial relationships to disclose
An Internet-based CDE Activity
Original Podcast Date: February 27, 2026
Estimated time to complete this educational activity: 0.25 hours
Method of participation: Self-Study
Vanessa L. Moldovan, CRCR, CPB, CPC, CPMA, CPPM, CPC-I
Vanessa Moldovan, CRCR, CPC, CPB, CPMA, CPPM, CPC-I, has more than 20 years of experience in revenue cycle operations and process improvement. She is the owner and founder of the healthcare consulting company, For the Love of revenue Cycle, and is the host and creator of a podcast by the same name. She has served as an AAPC Certified Professional Biller virtual instructor and was a member of the AAPC National Advisory Board and Billing Advisory Committee. She also has held various leadership roles at HCA Healthcare and Medic Management Group, LLC.
Disclosures: No relevant financial relationships were disclosed.
Continuing Education Provider Approval
The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.
ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
The American Association of Oral and Maxillofacial Surgeons designates this activity for 0.25 continuing education credit(s).
AGD - Accepted Program Provider
FAGD/MAGD Credit
11/1/22-12/31/26
Provider ID# 214680
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