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  • Build a Team that Rocks

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 10/19/2021 at 1:00 PM (CDT)

    To take a practice to the next level, well-defined systems and proper training must be in place. When team members understand the “why” behind what they are asked to do, the practice runs more efficiently and smoothly. When all the team members recognize their purpose, they will work harder together to achieve the desired goals. This 90-minute webinar will review the importance and skills of creating the ultimate customer service experience for patients to produce a happier, motivated team and loyal, lifelong patients. Participants will learn how to understand what patients are thinking and how they process information to help increase case acceptance. Most offices have a backdoor problem, and discovering how to close it will take the focus off pursuing only new patients and help the practice’s numbers grow. Code: WPM211019

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    Build a Team that Rocks

    To take a practice to the next level, well-defined systems and proper training must be in place. When team members understand the “why” behind what they are asked to do, the practice runs more efficiently and smoothly. When all the team members recognize their purpose, they will work harder together to achieve the desired goals. This 90-minute webinar will review the importance and skills of creating the ultimate customer service experience for patients to produce a happier, motivated team and loyal, lifelong patients. Participants will learn how to understand what patients are thinking and how they process information to help increase case acceptance. Most offices have a backdoor problem, and discovering how to close it will take the focus off pursuing only new patients and help the practice’s numbers grow.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Define the practice’s “why” while remembering its purpose. 
    2. Explain the business cycle and the importance of customer service in the dental office. 
    3. Discuss the key to case acceptance by breaking down and analyzing the buying cycle. 
    4. Distinguish the difference between being proactive and reactive to practice issues.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Laura Nelson, MS, FAADOM

    Laura Nelson, MS, FAADOM, is the award-winning founder of Front Office Rocks, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service. With her interactive and innovative approach as the leader in dental front office solutions and training, she has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. She is the best-selling author of Step Away from the Drill, a book that has helped dentists understand and embrace the business side of dentistry. Nelson received her MS in organizational development from Johns Hopkins University, focusing on leadership development and success. She is a member of the National Speakers Association, The Speaking Consulting Network and the Academy of Dental Management Consultants.  

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680


  • Navigating through Claim Denial Codes and Effective Appeal Writing

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 09/15/2021 at 1:00 PM (CDT)

    This 90-minute webinar provides resources and tools to assist OMSs and their coding staff in achieving maximum reimbursement for services rendered. The webinar will focus on denial management and the information and actions necessary to reach claim adjudication as well as how to identify missing or insufficient components in the revenue cycle process. Code: WCW210915

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    Navigating through Claim Denial Codes and Effective Appeal Writing 

    This 90-minute webinar provides resources and tools to assist OMSs and their coding staff in achieving maximum reimbursement for services rendered. The webinar will focus on denial management and the information and actions necessary to reach claim adjudication as well as how to identify missing or insufficient components in the revenue cycle process.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Review an explanation of benefits or remittance advice for interpretation. 
    2. Identify Claim Adjustment Reason Codes and Remittance Advice Remark Codes. 
    3. Determine the action necessary for claim adjudication. 
    4. Apply extraction of pertinent information from the provider documentation. 
    5. Compose an effective appeal letter.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Susan Roskos, CPC, CPPM

    Susan Roskos’ experience includes auditing, billing, coding, EHR implementation, practice operations management and revenue cycle management. She serves as a remote coding specialist for Guidehouse and an occasional webinar presenter for the American Academy of Professional Coders (AAPC). As a former small business owner, she specialized in consulting for medical practices through analyzing processes, auditing data and providing outsourcing opportunities. Ms. Roskos has been a Certified Professional Coder (CPC) since 1997, earned additional credentials as a Certified Physician Practice Manager (CPPM) in 2013 and holds a Certificate of ICD-10-CM Proficiency through AAPC.       

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Total Alloplastic TMJ Clinical and Research Update

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 07/21/2021 at 6:00 PM (CDT)

    This 60-minute webinar will update on the various TMJ replacement systems available worldwide, their embodiments, regulatory status, laboratory and clinical outcomes, indications as well as contraindications. The latest material science research involving cast, forged and 3D-printed TMJ devices will be reviewed. All TMJ replacement systems are not equal in terms of design, material composition, preclinical laboratory testing, manufacturing methods, regulatory status and reporting of clinical outcomes. These elements vary widely among the emerging systems, and it is important surgeons and patients understand this when deciding on the best one to use. Code: WCE210721

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    Total Alloplastic TMJ Clinical and Research Update

    This 60-minute webinar will update on the various TMJ replacement systems available worldwide, their embodiments, regulatory status, laboratory and clinical outcomes, indications as well as contraindications. The latest material science research involving cast, forged and 3D-printed TMJ devices will be reviewed. All TMJ replacement systems are not equal in terms of design, material composition, preclinical laboratory testing, manufacturing methods, regulatory status and reporting of clinical outcomes. These elements vary widely among the emerging systems, and it is important surgeons and patients understand this when deciding on the best one to use.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Review the latest clinical outcome studies for worldwide stock and custom TMJ replacement devices. 
    2. Discuss the latest basic material science laboratory information related to cast, wrought and 3D-printed TMJ replacement devices. 
    3. Describe the TMJ replacement device availability worldwide and the regulatory, laboratory and clinical outcome status.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Louis G. Mercuri, DDS, MS

    Visiting Professor, Department of Orthopaedic Surgery, Rush University Medical Center

    Dr. Mercuri is a graduate of Georgetown University School of Dentistry. He received his certification and MS in oral and maxillofacial surgery from the University of Illinois Chicago Medical Center. 

    Dr. Mercuri is a Life Member of AAOMS, a Retired Diplomate of ABOMS and the recipient of the 2009 OMS Foundation Research Recognition Award and the 2010 William J. Gies Foundation Award. In 2011, he was awarded an Honorary Fellowship in the Royal College of Surgeons of England in the Faculty of Dental Surgery. He also is the inaugural recipient of the ASTMJS Louis G. Mercuri Lifetime Achievement Award from the American Society of TMJ Surgeons.

     Dr. Mercuri is Visiting Professor in the Department of Orthopedic Surgery at Rush University Medical Center in Chicago, Adjunct Professor in the Department of Bioengineering at the University of Illinois Chicago (UIC), President of the UIC Institute of Biomaterials, Tribocorrosion and Nanomedicine and a Clinical Consultant for TMJ Concepts in Ventura, Calif.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Surgical Management of Nerves Injuries following Ablative and Dentoalveolar Procedures

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/30/2021 at 6:00 PM (CDT)

    Damage to nerves during maxillofacial ablative procedures or dentoalveolar procedures can lead to significant functional deficits, which may include anesthesia, tingling, dysesthesia, electric sensations or allodynia. Microsurgical nerve repair techniques have been developed to improve the environment in which the nerve endings heal, providing a better chance for functional recovery. This 60-minute webinar will cover the techniques and outcomes of microsurgical nerve repair using nerve allografts and conduits. Technical and procedural expertise will be shared through case studies and procedural videos. Code: WCE210630

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    Surgical Management of Nerves Injuries following Ablative and Dentoalveolar Procedures

    Damage to nerves during maxillofacial ablative procedures or dentoalveolar procedures can lead to significant functional deficits, which may include anesthesia, tingling, dysesthesia, electric sensations or allodynia. Microsurgical nerve repair techniques have been developed to improve the environment in which the nerve endings heal, providing a better chance for functional recovery. This 60-minute webinar will cover the techniques and outcomes of microsurgical nerve repair using nerve allografts and conduits. Technical and procedural expertise will be shared through case studies and procedural videos.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify situations where peripheral nerve reconstruction will benefit patients. 
    2. Discuss how to optimize outcomes in the surgical reconstruction of nerves during ablative procedures. 
    3. Review surgical knowledge on the approach and repair of trigeminal nerve injuries and reconstruction.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Register for the 3-part Nerve Injury Webinar Series and save $75!

    Daniel Petrisor, DMD, MD, FACS

    Dr. Petrisor is a board-certified, double-fellowship-trained oral and maxillofacial surgeon. He holds a DMD from Oregon Health & Science University and an MD from the University of Texas Southwestern Medical School. He also completed his residency at the University of Texas Southwestern Medical Center and Parkland Hospital in Dallas. Following residency, Dr. Petrisor completed a fellowship in head and neck surgery and microvascular reconstructive surgery at Louisiana State University Health Sciences Center Shreveport. He then completed an additional fellowship in microvascular reconstructive surgery at the University of Florida – Jacksonville.

    Dr. Petrisor serves as Chair of the Department of Oral and Maxillofacial Surgery at Providence St. Vincent Medical Center and Director of Oral, Head, and Neck Oncologic and Microvascular Reconstructive Surgery for the Oral and Maxillofacial Surgery Department at Oregon Health & Science University. He is active in student and resident education, lectures extensively and has authored numerous articles and book chapters in the surgical literature.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Nonsurgical Management and Pharmacologic Therapy for Post-traumatic Peripheral Trigeminal Neuropathic Pain Disorders

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/23/2021 at 6:00 PM (CDT)

    The incidence of developing post-traumatic trigeminal neuropathy (PTTN) has been reported to range from 0.45% to 70% of injuries involving the inferior alveolar and lingual nerves. Based on ambispective clinical trials, no phenotypic presentation predicts outcome of microsurgery. In fact, microsurgery has only chance benefits. This 60-minute webinar will focus on the non-surgical management of PTTN. The pharmacologic therapies for acute and late-phase PTTN and their limitations, location-based treatments and alternative pain management strategies will be presented. Code: WCE210623

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    Nonsurgical Management and Pharmacologic Therapy for Post-traumatic Peripheral Trigeminal Neuropathic Pain Disorders

    The incidence of developing post-traumatic trigeminal neuropathy (PTTN) has been reported to range from 0.45% to 70% of injuries involving the inferior alveolar and lingual nerves. Based on ambispective clinical trials, no phenotypic presentation predicts outcome of microsurgery. In fact, microsurgery has only chance benefits. This 60-minute webinar will focus on the non-surgical management of PTTN. The pharmacologic therapies for acute and late-phase PTTN and their limitations, location-based treatments and alternative pain management strategies will be presented.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe the different pharmacologic therapies, including evidence-based, for the proper dosages and regimens used to treat PTTN. 
    2. Identify the differences between early- and delayed-phase protocols for the treatment of PTTN. 
    3. Review alternative pain management strategies for the treatment of long-term PTTN.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Register for the 3-part Nerve Injury Webinar Series and save $75!

    Dr. John Zuniga, DDS, PhD, MS

    Dr. Zuniga received his DDS from Tufts University School of Dental Medicine and completed a general dental residency and an oral and maxillofacial surgery residency at Strong Memorial Hospital at the University of Rochester. He also completed his MS and PhD in neuroscience at the University of Rochester School of Medicine and Dentistry. He is a professor in the Departments of Surgery and Neurology at the University of Texas Southwestern Medical Center.

    Dr. Zuniga has authored more than 170 contributions to the scientific literature. His major research interests include regenerative neuroscience, acute and chronic orofacial pain as well as taste function. He has received numerous research grants, contracts and awards and served as a consultant to the editorial boards of a number of scientific and clinical journals and on the FDA advisory panel for dental products, the ABOMS Examination Committee and several research, resident education and faculty committees for AAOMS, the OMS Foundation and the ADA.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only

  • Nerve Testing and Preoperative Evaluation

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/16/2021 at 6:00 PM (CDT)

    Sensory disturbances to the peripheral branches of the trigeminal nerve can be a debilitating disruption to patients, leading to problems with speech and mastication, food and liquid incompetence as well as difficulty with daily activities. Trigeminal nerve injuries may arise from a number of causes in oral and maxillofacial surgery. The most common cause results from the removal of impacted third molars. Other causes include orthognathic surgery, endodontic surgery, implant placement, fractures, pre-prosthetic surgery and treatment of maxillofacial pathology. This 60-minute webinar will review relevant neural anatomy, etiologies of nerve injuries and testing procedures to monitor and document nerve injuries and their timing for optimal outcomes. Code: WCE210616

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    Nerve Testing and Preoperative Evaluation

    Sensory disturbances to the peripheral branches of the trigeminal nerve can be a debilitating disruption to patients, leading to problems with speech and mastication, food and liquid incompetence as well as difficulty with daily activities. Trigeminal nerve injuries may arise from a number of causes in oral and maxillofacial surgery. The most common cause results from the removal of impacted third molars. Other causes include orthognathic surgery, endodontic surgery, implant placement, fractures, pre-prosthetic surgery and treatment of maxillofacial pathology. This 60-minute webinar will review relevant neural anatomy, etiologies of nerve injuries and testing procedures to monitor and document nerve injuries and their timing for optimal outcomes.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe neural anatomy as applied to nerve injuries. 
    2. Review the different mechanisms of trigeminal nerve injuries. 
    3. .Use testing modalities to evaluate, document and monitor progression of nerve injuries.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Register for the 3-part Nerve Injury Webinar Series and save $75!

    Vincent B. Ziccardi, DDS, MD, FACS

    Dr. Ziccardi earned his DDS at Columbia University and completed his OMS residency training at the University of Pittsburgh, where he earned his MD and certificate in oral and maxillofacial surgery. He is a tenured professor at University Hospital in Newark, N.J., and holds a co-terminus position in the Division of Plastic Surgery. He serves as Residency Program Director, Chair and Chief of Service, Associate Dean of Hospital Affairs as well as Director of the Craniofacial Center at University Hospital.

    His areas of clinical interest and research have included trigeminal nerve microsurgery, cleft lip and palate reconstruction, complex maxillofacial trauma and reconstructive surgery. Dr. Ziccardi is an extensively published and nationally recognized expert and speaker in trigeminal nerve microsurgery. 

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Nerve Injury Webinar Series: From Testing to Nonsurgical and Surgical Treatments

    Contains 3 Product(s)

    Register for this 3-part webinar series on Nerve Injuries and save $75!

  • Dental Insurance: Top Three Trends in 2021 that Impact Your Income

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/09/2021 at 1:00 PM (CDT)

    The private insurance industry as well as federal and state governing bodies are responsible for financing most healthcare treatment in the United States. These entities are constantly evolving in regard to budgets, perceived treatment necessity, legislative initiatives and market share. This 90-minute webinar – specific to OMSs, managers as well as coding and billing staff – will focus primarily on private insurance industry efforts to reduce their cost of care, attempts to add or remove OS procedures and alter overall methodology to compensate OMSs for treatment. It will cover new companies and products that have the potential to disrupt traditional markets. An overview of recent network participating contract language will be discussed along with what steps can be taken to remedy (if applicable). A 20-minute question-and-answer period at the end will facilitate discussion among the participants. The webinar also will include a summary of material industry changes that have occurred in the past 12-18 months and/or are pending with a breakdown of resulting effects for the OMS community. Code: WCW210609

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    Dental Insurance: Top Three Trends in 2021 that Impact Your Income 

    The private insurance industry as well as federal and state governing bodies are responsible for financing most healthcare treatment in the United States. These entities are constantly evolving in regard to budgets, perceived treatment necessity, legislative initiatives and market share. This 90-minute webinar – specific to OMSs, managers as well as coding and billing staff – will focus primarily on private insurance industry efforts to reduce their cost of care, attempts to add or remove OS procedures and alter overall methodology to compensate OMSs for treatment. It will cover new companies and products that have the potential to disrupt traditional markets. An overview of recent network participating contract language will be discussed along with what steps can be taken to remedy (if applicable). A 20-minute question-and-answer period at the end will facilitate discussion among the participants. The webinar also will include a summary of material industry changes that have occurred in the past 12-18 months and/or are pending with a breakdown of resulting effects for the OMS community.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe how changes in the industry that finances the delivery of healthcare may impact revenue, new patient growth, service approach and overall business strategy of a practice. 
    2. List the dental insurance trends that have occurred and/or are underway that will materially affect various aspects of practice.  
    3. Review the information regarding trends identified in the course with the appropriate stakeholders within the practice for discussion and/or execution of desired actions in response to respective trends. 

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Patrick J. O'Rourke

    Founder/CEO, Practice Quotient, Inc.

    Patrick O’Rourke began his career in operations management at a dental & vision insurance company in Florida, which after several acquisitions and mergers, is now MetLife. He spent five years at Humana in Atlanta selling in the large group segment (100+ employees). In addition to several awards throughout his career, he has earned many professional certifications that include: Dental Benefit Associate (DBA); Disability Insurance Associate (DIA); Professional, Health Insurance Advanced Studies (PHIAS); HIPAA/HITECH; Wellness; Consumer Driven Healthcare Plans (CDHP); Medicare; and maintains an active health/life insurance license in multiple states. 

    Understanding the nuances involved with all aspects of risk management helped business partners rely on his expertise to guide client recommendations. He is an insurance insider that has built dental networks, worked in operations management, designed dental plans, and opened markets. In 2013, he founded Practice Quotient, a firm that specializes in dental insurance PPO network contract analytics and reimbursement guidance serving the dental provider (i.e. oral surgeons, general dentists, periodontists, etc.) community. 

    Patrick speaks across the country educating doctors on how managed care participation impacts up to 50% of your Practice revenue, the importance of diligent contract management, and how to develop criteria specific to your patient acquisition strategy to choose the best carrier business partners.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Safety and Dignity Front and Center: The Opioid Epidemic in the Time of COVID-19 - On Demand Access

    Contains 6 Component(s), Includes Credits

    The opioid epidemic continues to take a punishing toll on individuals, families and communities around the country. The COVID-19 pandemic has magnified the opioid epidemic’s impact. In the face of this, oral and maxillofacial surgeons and their teams have adopted safe opioid prescribing practices. The epidemic is evolving and so must the response. This 90-minute webinar will update participants on opioid and other substance use and provide actionable steps to build on safe opioid prescribing with universal screening, reducing stigma and supporting recovery. Code: WPM210427R

    The opioid epidemic continues to take a punishing toll on individuals, families and communities around the country. The COVID-19 pandemic has magnified the opioid epidemic’s impact. In the face of this, oral and maxillofacial surgeons and their teams have adopted safe opioid prescribing practices. The epidemic is evolving and so must the response. This 90-minute webinar will update participants on opioid and other substance use and provide actionable steps to build on safe opioid prescribing with universal screening, reducing stigma and supporting recovery.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe the evolution and current epidemiology of the opioid epidemic.
    2. Apply effective screening strategies for substance use disorder. 
    3. Identify unintentionally stigmatizing policies and practices for change.
    4. Demonstrate support for recovery from substance use. 

    An Internet-based CDE/CME Activity
    Original Release Date: April 27, 2021
    Expiration Date: April 27, 2024
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Melinda Campopiano von Klimo, MD

    Melinda Campopiano von Klimo, MD, is board-certified in family medicine with additional credentialing in addiction medicine. She practiced primary care and addiction medicine for 10 years in urban and rural settings, integrating primary care and behavioral health. She has led a family medical practice, served as Medical Director of opioid treatment programs (OTPs) and treated patients with buprenorphine in an office-based setting. As a Medical Officer at Substance Abuse and Mental Health Services Administration (SAMHSA) for five years, Dr. Campopiano had regulatory authority for OTPs, updated the federal guidelines for OTPs and wrote new regulations expanding access to buprenorphine. As Senior Medical Advisor at JBS International, she applies clinical experiences and policy and implementation expertise across projects for federal agencies (such as the Health Resources and Services Administration, National Institute on Drug Abuse, SAMHSA, Administration for Children and Families and Department of Justice), states and other organizations (such as the American Society of Addiction Medicine and American Academy of Pediatrics).  

  • No Games: Tracking Collections and Accounts Receivable - On Demand Access

    Contains 6 Component(s), Includes Credits

    Are your accounts receivable out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track accounts receivable more effectively and follow up on past due claims more efficiently. Design systems for collecting from patients without being perceived as the “bad guy.” Code: WCW210414R

    Are your accounts receivable out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track accounts receivable more effectively and follow up on past due claims more efficiently. Design systems for collecting from patients without being perceived as the “bad guy.”

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the different listening styles and phrases needed to receive positive results.  
    2. Create financial systems and protocols for insurance, accounts receivable and collections follow-up. 
    3. Demonstrate techniques for writing a detailed narrative and documenting in the patient record. 
    4. Apply specific keys to reducing accounts receivable by effective and successful collection calls. 
    5. Operate with more efficient decreased accounts receivable.
    6. Produce increased collections and improved bottom line.


    An Internet-based CDE/CME Activity
    Original Release Date: April 14th, 2021
    Expiration Date: April 14th, 2024
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Lois J. Banta

    Owner/CEO, ADMC, SCN, NSA

    Lois Banta is Chief Operating Officer of eAssist Dental Billing. She has more than 45 years of dental experience and speaks nationally and internationally. She is owner and CEO of The Speaking Consulting Network and a member of the Academy of Dental Management Consultants, the American Association of Dental Office Management (AADOM) and the American Academy of Dental Practice. She received the Lifetime Achievement Award at the 2016 AADOM conference and was listed as one of the Top 25 Women in Dentistry.