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  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 11/13/2024 at 1:00 PM (CST)

    Deciding whether to become a participating provider for insurance companies is vital to the OMS practice’s patient acquisition strategy. Equally important are validating credentials and selecting the right payer contracts. Additionally, understanding the contracting and credentialing process while avoiding pitfalls reduces administrative frustration. Credentialing is an ongoing process that impacts claims payment, amount paid and profitability, and it must be incorporated into all steps of expansion planning. This 90-minute webinar will focus on recent network participating agreement language and steps for organizing documents for submission in the contracting role. OMS practice owners, administrators and team members will learn how to stay up-to-date with dental insurance industry changes. Important tips for being efficient when credentialing practice doctors will be shared. Code: WCW241113

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    Navigating the Contracting and Credentialing Process: What OMSs Need to Know

    Deciding whether to become a participating provider for insurance companies is vital to the OMS practice’s patient acquisition strategy. Equally important are validating credentials and selecting the right payer contracts. Additionally, understanding the contracting and credentialing process while avoiding pitfalls reduces administrative frustration. Credentialing is an ongoing process that impacts claims payment, amount paid and profitability, and it must be incorporated into all steps of expansion planning. This 90-minute webinar will focus on recent network participating agreement language and steps for organizing documents for submission in the contracting role. OMS practice owners, administrators and team members will learn how to stay up-to-date with dental insurance industry changes. Important tips for being efficient when credentialing practice doctors will be shared.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify factors to consider when deciding on network participation.  
    2. Discuss key words and phrases in contract language that may have an adverse financial impact on the OMS practice.  
    3. Recognize verification vehicles via organizations like the Council for Affordable Quality Healthcare as well as what to consider when outsourcing.  
    4. Examine the steps to successfully credential OMSs to become participating providers with various third-party payers. 

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event.

    Patrick J. O'Rourke

    Founder/CEO, Practice Quotient, Inc.

    Patrick O’Rourke worked at several insurance companies before founding Practice Quotient, a firm specializing in dental PPO network contract analytics and reimbursement guidance for the dental provider community. He has earned professional certifications, including Dental Benefits Associate; Disability Income Associate; Professional, Health Insurance Advanced Studies; HIPAA; Health Information Technology for Economic and Clinical Health Act; and Medicare. He speaks across the country on managed care participation, contract management and how to develop patient acquisition criteria to choose the best carrier business partners.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 11/07/2024 at 6:00 PM (CST)

    The successful management of impacted teeth requires multidisciplinary coordination and communication between orthodontists, oral and maxillofacial surgeons and periodontists. This 60-minute webinar will explore the latest methods and innovations in adhesive materials, imaging, precision bracket placement and treatment of impacted teeth. Emphasis will be given to the multidisciplinary aspect of the treatment as a key factor in enhancing precision, efficiency and patient comfort. Code: WCE241107

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    Bonding and Bracket Positioning for Impacted Teeth: Current Materials, Methods and Placement

    The successful management of impacted teeth requires multidisciplinary coordination and communication between orthodontists, oral and maxillofacial surgeons and periodontists. This 60-minute webinar will explore the latest methods and innovations in adhesive materials, imaging, precision bracket placement and treatment of impacted teeth. Emphasis will be given to the multidisciplinary aspect of the treatment as a key factor in enhancing precision, efficiency and patient comfort.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the importance of bracket positioning in a successful forced eruption treatment. 
    2. Manage the challenges presented by impacted teeth and re-exposure considerations.  
    3. Discuss the technological integration of 3D printing and innovative imaging techniques into day-to-day treatment planning.  
    4. Examine future tooth movement considerations during the exposure procedure.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event. 

    Niloufar Azami, DDS, MDS, MS

    Dr. Niloufar Azami is an assistant professor at the UConn School of Dental Medicine. Dr. Azami completed dental school at Isfahan University of Medical Sciences in Iran and her orthodontic residency at UConn in 2019. She practiced privately in Houston, Texas, for three years before joining the UConn Division of Orthodontics faculty.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 10/16/2024 at 1:00 PM (CDT)

    This 90-minute webinar will deepen attendees’ knowledge of the practice valuation process and methodologies. Understanding how practices are valued and how valuation applies to practice management will help participants enhance their practice’s value, reinforce their risk planning and incorporate this value into their transition strategy. Other uses of a proper practice valuation – including capital structure, debt management, and disruption and estate planning – also will be covered. Code: WPM241016

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    OMS Practice Valuation Methodologies and Uses

    This 90-minute webinar will deepen attendees’ knowledge of the practice valuation process and methodologies. Understanding how practices are valued and how valuation applies to practice management will help participants enhance their practice’s value, reinforce their risk planning and incorporate this value into their transition strategy. Other uses of a proper practice valuation – including capital structure, debt management, and disruption and estate planning – also will be covered.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Discuss the three most common practice valuation approaches.  
    2. Examine how management decisions affect a practice’s value.  
    3. Describe the use of practice valuations outside of transitions.  
    4. Implement value protection strategies in a practice.  
    5. Evaluate how the value of a practice affects the transition strategy.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of or after the event.

    Thomas M. Bodin, CFA, CFP(r), MBA

    As a practice integration adviser at Buckingham Strategic Wealth, Thomas Bodin provides comprehensive financial advisory services such as tax, pension and retirement planning to dental and medical offices. Previously, he was the chief financial officer for the Office of the Indiana Attorney General. He earned a bachelor’s degree from Butler University and an MBA with certificates in finance and marketing from the University of Indianapolis.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 10/09/2024 at 1:00 PM (CDT)

    Insurance companies use different methods and policies in determining claims processing based on coding guidelines and medical necessity. CMS created the National Correct Coding Initiative (NCCI) to promote national correct coding methodologies and to control improper coding leading to inappropriate payment. Today, multiple parts of the NCCI edits play a role in payment or denial of Medicare claims. In addition, many commercial insurance payers also have implemented these edits in their own reimbursement systems. With an understanding of the edits and how to apply them, denials can be corrected for timely reimbursement, which is critical because insurance carriers allow corrections and reconsiderations for only a specified time after the date of service or original filing date. This 90-minute webinar will discuss the NCCI edits so OMSs and their staff can apply them during billing and coding or when resolving denials. Code: WCW241009

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    Understanding NCCI Edits and Avoiding Claim Denials

    Insurance companies use different methods and policies in determining claims processing based on coding guidelines and medical necessity. CMS created the National Correct Coding Initiative (NCCI) to promote national correct coding methodologies and to control improper coding leading to inappropriate payment. Today, multiple parts of the NCCI edits play a role in payment or denial of Medicare claims. In addition, many commercial insurance payers also have implemented these edits in their own reimbursement systems. With an understanding of the edits and how to apply them, denials can be corrected for timely reimbursement, which is critical because insurance carriers allow corrections and reconsiderations for only a specified time after the date of service or original filing date. This 90-minute webinar will discuss the NCCI edits so OMSs and their staff can apply them during billing and coding or when resolving denials.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Break down the components of the NCCI edit program.  
    2. Incorporate correct coding initiatives to promote appropriate documentation and proper code selection. 
    3. Apply policies and guidelines in the NCCI Policy Manual for clean claims. 

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event.

    Lynn Anderanin, CPC,CPB,CPMA,CPPM, CPC-I,COSC

    Lynn Anderanin is the senior coding educator for Healthcare Information Services, a revenue cycle management and consulting service in Illinois. She has over 40 years of experience in all areas of an office practice, including administrator, billing manager and director of operations. She has been a speaker at community colleges, certification classes, webinars and many conferences, including AAPC national conferences and workshops. She founded the first chapter of the AAPC in Chicago and is a former member of the AAPC National Advisory Board as well as several other committees for the AAPC.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 08/20/2024 at 6:00 PM (CDT)

    The ability to replace teeth with immediate implants has become the standard of care in today’s modern implant practice. Additionally, patients seeking to replace anterior teeth with minimal to no downtime create an urgent need for the clinician to provide such treatments. This 60-minute webinar will focus on evidence-based techniques to improve the ability of the OMS to place immediate implants in any site. The importance of osteotomy techniques, implant thread design and the role of primary stability will be discussed. The webinar will review a simple digital workflow for immediate temporization in the esthetic zone as well as current literature on the role of antibiotic choice on the success of implants. Code: WCE240820

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    Techniques to Improve Success of Immediate Implant Placement in Any Site and Digital Immediate Temporization

    The ability to replace teeth with immediate implants has become the standard of care in today’s modern implant practice. Additionally, patients seeking to replace anterior teeth with minimal to no downtime create an urgent need for the clinician to provide such treatments. This 60-minute webinar will focus on evidence-based techniques to improve the ability of the OMS to place immediate implants in any site. The importance of osteotomy techniques, implant thread design and the role of primary stability will be discussed. The webinar will review a simple digital workflow for immediate temporization in the esthetic zone as well as current literature on the role of antibiotic choice on the success of implants.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Analyze when to consider placing immediate implants in any site.  
    2. Examine digitally fabricating and inserting a temporary implant crown in the esthetic zone. 
    3. Discuss current antibiotic stewardship with implant therapy.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event. 

    Naushad R. Edibam, DMD

    Dr. Naushad Edibam obtained his DMD degree from Boston University’s Goldman School of Dental Medicine and then completed a one-year internship and four-year residency program in oral and maxillofacial surgery at Loyola University Medical Center. Dr. Edibam is a nominated member of Omicron Kappa Upsilon, a Diplomate of ABOMS and the National Dental Board of Anesthesiology, and a fellow of the American Dental Society of Anesthesiology. He also is a clinical instructor at Yale New Haven Hospital’s oral and maxillofacial surgery residency program and was a 2022 recipient of the Bernard Levine Teacher of the Year Award in Oral and Maxillofacial Surgery, awarded by the graduating OMS residents. Additionally, he maintains a private practice in oral and maxillofacial surgery in Stamford, Conn.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • New!
    Contains 2 Product(s)

    Register for this 2-part webinar series on Anesthesia and save $50 off the original price of $250! Code: WCE24B02

  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 08/13/2024 at 6:00 PM (CDT)

    Dental implants are a well-known, predictable and desirable treatment option for missing teeth. Although implant survival is extremely high, favorable outcomes depend greatly on proper case selection, diagnosis, treatment planning, surgical and prosthetic execution, and management of complications. Patients are continuously seeking more complicated treatment modalities, even in cases of inadequate bone or challenging locations such as the posterior maxilla. Treatment options for these types of cases include short implants, pterygoid implants, zygomatic implants, sinus augmentation and tilted implants. This 60-minute webinar will instruct the practicing OMS on achieving the most ideal and successful implant outcomes in the resorbed posterior maxilla. Code: WCE240813

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    Limited Vertical Bone in the Posterior Maxilla

    Dental implants are a well-known, predictable and desirable treatment option for missing teeth. Although implant survival is extremely high, favorable outcomes depend greatly on proper case selection, diagnosis, treatment planning, surgical and prosthetic execution, and management of complications. Patients are continuously seeking more complicated treatment modalities, even in cases of inadequate bone or challenging locations such as the posterior maxilla. Treatment options for these types of cases include short implants, pterygoid implants, zygomatic implants, sinus augmentation and tilted implants. This 60-minute webinar will instruct the practicing OMS on achieving the most ideal and successful implant outcomes in the resorbed posterior maxilla.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Explain updates on diagnosis and treatment planning with implant solutions in the posterior maxilla.  
    2. Discuss surgical techniques to treat the vertically challenged posterior maxilla, including tilted implants, zygomatic implants, pterygoid implants, sinus augmentation and short implants.  
    3. Examine cases to demonstrate integration of new techniques, technologies and materials.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event. 

    Tara L. Aghaloo, DDS, MD, PhD

    Professor

    UCLA School of Dentistry

    Dr. Tara Aghaloo is a Professor in oral and maxillofacial surgery at the UCLA School of Dentistry. She earned her dental degree at the University of Missouri-Kansas City and completed her MD and PhD in oral biology at UCLA. She is a Diplomate of ABOMS, and her clinical practice focuses on bone and soft-tissue regeneration as well as dental implants. She serves as Associate Editor of the Journal of Oral and Maxillofacial Surgery and is a member of several committees with the Academy of Osseointegration, where she also was a past President.

    Disclosure(s): Amgen: Research Grant or Support (Terminated, February 21, 2023); Radius Health: Research Grant or Support (Ongoing)

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • New!
    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 07/10/2024 at 6:00 PM (CDT)

    Achieving consistent and desired upper lip lift results requires precision and expertise. This 60-minute webinar will give an in-depth overview of the upper lip lift procedure. Many patients considering a lip lift exhibit a long upper lip with diminished tooth exposure as a natural result of the aging process. During surgery, a small amount of skin is removed to shorten the upper, increasing the amount of pink vermillion and tooth exposed. The incision is well-hidden in the base of the nose, and the procedure can be performed in the OMS office with intravenous sedation or local anesthesia. This webinar will discuss patient qualifications for upper lip lift surgery as well as advice for attaining consistent outcomes. Code: WCE240710

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    Upper Lip Lift Surgery

    Achieving consistent and desired upper lip lift results requires precision and expertise. This 60-minute webinar will give an in-depth overview of the upper lip lift procedure. Many patients considering a lip lift exhibit a long upper lip with diminished tooth exposure as a natural result of the aging process. During surgery, a small amount of skin is removed to shorten the upper, increasing the amount of pink vermillion and tooth exposed. The incision is well-hidden in the base of the nose, and the procedure can be performed in the OMS office with intravenous sedation or local anesthesia. This webinar will discuss patient qualifications for upper lip lift surgery as well as advice for attaining consistent outcomes.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Determine the proper selection of patients for an upper lip lift.  
    2. Perform the procedure in a sequential fashion.  
    3. Achieve consistent upper lip lift results.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given on the day of or after the event. 

    Michael Morrissette, DDS, FACS

    In practice over 25 years, Dr. Michael Morrissette is a board-certified oral and maxillofacial surgeon specializing in facial cosmetic surgery. Dr. Morrissette performs various facial cosmetic surgeries, including neurotoxin injections, facelifts and neck lifts. He has lectured nationally and internationally on numerous topics and techniques of facial cosmetic surgery and has extensive knowledge and experience with cosmetic chin surgery. He is president of the California Academy of Cosmetic Surgery, an organization which comprises a wide range of specialists such as facial plastic surgeons, dermatologists, oculoplastic surgeons and OMSs.

    Disclosures: No relevant financial disclosures.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • New!
    Contains 2 Component(s)

    With the development of new innovative technologies following the COVID-19 pandemic, predoctoral oral surgery education continues to change. This 60-minute webinar will present various techniques and strategies for interesting predoctoral students in the profession and ensuring they understand how to perform surgery safely. Attendees partook in an interactive discussion on new tactics for educators to implement into their curriculums. WAE240529R

    With the development of new innovative technologies following the COVID-19 pandemic, predoctoral oral surgery education continues to change. This 60-minute webinar will present various techniques and strategies for interesting predoctoral students in the profession and ensuring they understand how to perform surgery safely. Attendees partook in an interactive discussion on new tactics for educators to implement into their curriculums.

    At the conclusion of this program, participants should be able to:

    1. Discuss the concept of the “flipped classroom” and how to incorporate it into a curriculum.
    2. Explain how to use simulation and virtual reality for the recognition and treatment of medical emergencies, extraction of teeth, suturing and the delivery of local anesthesia.
    3. Identify methods of increasing in-class interaction by engaging students.  

    Ed Braly, DDS
    OU College of Dentistry
    Oklahoma City, Oklahoma
    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    Richard D’Innocenzo, DMD, MD
    Boston University Henry M. Goldman School of Dental Medicine
    Boston, Massachusetts
    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    Rachel Uppgaard, DDS, FACS
    University of Minnesota
    Minneapolis, Minnesota
    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    An Internet-based Activity
    Original Webinar Date: May 29, 2024
    Estimated time to complete this educational activity: Not eligible for CE credit.
    Method of participation: Self-Study

    Ed Braly, DDS

    Ed Braly, DDS, was a member of the University of Oklahoma College of Dentistry’s first graduating class and completed his OMS residency at the University of Oklahoma College of Medicine. He practiced privately in Oklahoma for 35 years before returning to OU College of Dentistry to teach. Dr. Braly has strong interests in facial cosmetic surgery and TMJ surgery. He received Outstanding Faculty Awards in 1998-99, 1999-2000, 2000-01 and 2016-17. Dr. Braly has presented internationally at multiple AAOMS meetings and at the International Federation of Dental Anesthesiology Societies on patient safety and office accreditation.

    Richard D’Innocenzo, DMD, MD

    Richard D’Innocenzo, DMD, MD, is a Clinical Professor and past Director of Predoctoral Oral Surgery Education at Boston University Henry M. Goldman School of Dental Medicine. He is a fellow of AAOMS and a Diplomate of ABOMS. His clinical interests include anesthesia, implantology, simulation training and predoctoral education.

    Rachel Uppgaard, DDS, FACS

    Rachel Uppgaard, DDS, FACS, is a Clinical Associate Professor in the Division of Oral and Maxillofacial Surgery at the University of Minnesota. Dr. Uppgaard previously worked in private practice and also served as a staff surgeon at the Minneapolis VA Medical Center. She is currently a full-time attending OMS at the University of Minnesota and serves as the Interim School of Dentistry Public Health Liaison. Her interests include TMJ surgery, trauma surgery, orthognathic surgery, pathology, dental implants and severe odontogenic infections. She currently leads research projects on Fanconi anemia, LVADs, odontogenic infections and teaching local anesthesia.

  • New!
    Contains 6 Component(s), Includes Credits

    The healthcare profession is experiencing a growing and alarming trend in workplace violence. This 90-minute webinar will discuss strategies and tactics for defusing a situation without harm. Participants will learn about proxemics in the workplace and how to use space and distance to safely communicate. Participants will hone their verbal skills – including rate, volume and tone – and will learn options for resolution while setting non-negotiable boundaries. The importance of planning, practice and debrief to improve outcomes will be stressed. The webinar will end with a discussion of the major components of an effective workplace violence prevention program. These elements include senior leader support; sound policies, procedures and practices; implementing a multidisciplinary threat assessment team; communicating with staff regularly; and the role of data collection and analysis in program improvement. Code: WPM240515R

    The healthcare profession is experiencing a growing and alarming trend in workplace violence. This 90-minute webinar will discuss strategies and tactics for defusing a situation without harm. Participants will learn about proxemics in the workplace and how to use space and distance to safely communicate. Participants will hone their verbal skills – including rate, volume and tone – and will learn options for resolution while setting non-negotiable boundaries. The importance of planning, practice and debrief to improve outcomes will be stressed. The webinar will end with a discussion of the major components of an effective workplace violence prevention program. These elements include senior leader support; sound policies, procedures and practices; implementing a multidisciplinary threat assessment team; communicating with staff regularly; and the role of data collection and analysis in program improvement.

    *Indicates that this activity is approved by AAOMS for continuing dental education credit ONLY.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe the dynamics and underlying factors contributing to an increase in healthcare violence.  
    2. Recognize the role that proxemics play in safely approaching and interacting with an angry persona.  
    3. Apply the verbal “do’s and don’ts” relative to use of verbal skills when dealing with angry patients.  
    4. Demonstrate how to negotiate for a win-win while setting non-negotiables.  
    5. Employ skills in dealing with these inevitable situations.

    An Internet-based CDE Activity
    Original Release Date: May 15, 2024
    Expiration Date: May 15, 2027
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Mike Cummings, CPP

    Mike Cummings has worked in the security field since 1973, serving 30 years as the Senior Vice President of Security and Loss Prevention for Aurora Health Care in Milwaukee, Wis. Cummings has been a member of ASIS International since 1978 and opened his own security consulting firm, Cummings Security Consulting, LLC, in 2017. Additionally, he is a senior member of the International Association for Healthcare Security and Safety, currently serving on its Council of Guidelines. He also serves on the advisory committee for the Waukesha County Technical College criminal justice program and has lectured on security topics at the local and national levels. He has been published in Security Management, the Journal of Healthcare Protection Management and the Security Business Practice Reference. He is a contributing author to Security Management, 2nd Edition.

    Disclosures: No relevant financial relationships were disclosed.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    11/1/22-12/31/26
    Provider ID# 214680