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  • Contains 6 Component(s), Includes Credits

    OMS offices will be using a new set of E/M guidelines for patient visits in a facility effective January 2023. These guidelines are an extension of the 2021 changes that impacted only the Office and Other Outpatient E/M codes. Because the 2023 changes involve a larger code range (e.g., inpatient, emergency department and other non-office visits), your revenue cycle may be significantly affected. This 90-minute webinar will provide a summary of revisions, give examples of how to select the appropriate level of service to report and explore the implementation of these new E/M coding guidelines. Code: WCW221102R

    OMS offices will be using a new set of E/M guidelines for patient visits in a facility effective January 2023. These guidelines are an extension of the 2021 changes that impacted only the Office and Other Outpatient E/M codes. Because the 2023 changes involve a larger code range (e.g., inpatient, emergency department and other non-office visits), your revenue cycle may be significantly affected. This 90-minute webinar will provide a summary of revisions, give examples of how to select the appropriate level of service to report and explore the implementation of these new E/M coding guidelines.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify changes to the selection of facility-based E/M codes.  
    2. Select appropriate E/M codes based on provided case scenarios. 
    3. Identify the steps to be taken in preparation for implementation of these E/M code changes. 


    An Internet-based CDE/CME Activity
    Original Release Date: November 2, 2022
    Expiration Date: November 2, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dr. Dawn Jackson is a faculty emeritus of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association.

    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 27 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for over 25 years.

    Disclosure: Nothing to disclose. 

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    As general dental practitioners perform more specialized procedures such as dental implants, there is a growing need for direct patient access and patient acquisition diversification by the oral and maxillofacial surgeon. This 90-minute webinar will focus on social media presence in OMS practice marketing. Participants will investigate social media platforms – including Facebook, Instagram, Twitter, YouTube, TikTok and Snapchat – to discuss how they can aid in diversifying the portfolio of patient acquisition. Attendees also will learn about the importance of search engine optimization and key items to keep in mind to ensure a practice website ranks well on search engines. Code: WPM221019R

    As general dental practitioners perform more specialized procedures such as dental implants, there is a growing need for direct patient access and patient acquisition diversification by the oral and maxillofacial surgeon. This 90-minute webinar will focus on social media presence in OMS practice marketing. Participants will investigate social media platforms – including Facebook, Instagram, Twitter, YouTube, TikTok and Snapchat – to discuss how they can aid in diversifying the portfolio of patient acquisition. Attendees also will learn about the importance of search engine optimization and key items to keep in mind to ensure a practice website ranks well on search engines.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Compare pros and cons of different social media platforms in OMS practice marketing.  
    2. Identify which social media platforms would best fit an individual’s practice marketing strategy.  
    3. Determine the benefits of both organic and paid social media content.  
    4. Define search engine optimization.  
    5. Explain the basic components of search engine optimization.

    An Internet-based CDE Activity
    Original Release Date: October 19, 2022
    Expiration Date: October 19, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study





    Brandon C. Platt, DAT, LAT, ATC, CSCS

    Brandon C. Platt, DAT, LAT, ATC, CSCS, is owner and founder of 4D Digital Media LLC, an international social media management and digital marketing company that specializes in optimizing the digital presence of dental specialists. His doctorate in athletic training and life experience as the son of an OMS allows Platt a unique understanding of both medicine and dentistry that he uses to facilitate his clients’ growth across multiple digital platforms. In addition to his training in sports medicine, Platt obtained a certificate in social media marketing from Cornell University.

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.  

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

  • Contains 6 Component(s), Includes Credits

    Learn how to correctly understand and properly apply the rules governing coordination of benefits and non-covered services during this 90-minute webinar. When your OMS practice learns how to accurately navigate these rules, staff time can be better spent supporting patients instead of dealing with insurance companies. There also exists the potential for significantly greater reimbursements and overall practice revenue. Without knowing which services are covered, when such services are covered and the pre-operative requirements for coverage, your practice’s financial standing can be negatively impacted. Insurers/carriers can deny non-covered services as well as covered services for which pre-operative conditions were allegedly not satisfied. Participants in this webinar will learn how to determine whether services are covered and the appropriate steps The OMS operative report is the first line of defense for the coding and reimbursement of a procedure or surgery. Comprehensive operative report documentation can make the difference between an organization receiving timely payment or fighting with insurance companies for reimbursement it may not receive due to documentation deficiencies. Every operative report consists of the following components: heading, history/indications for surgery, body of the report, and findings and follow-up required for the patient. In this 90-minute webinar, participants will discuss the key components of the OMS operative report, strategies for successfully dissecting it, applicable OMS billing rules, auditing protocols and practical case studies on this topic. Code: WCW221005R

    The OMS operative report is the first line of defense for the coding and reimbursement of a procedure or surgery. Comprehensive operative report documentation can make the difference between an organization receiving timely payment or fighting with insurance companies for reimbursement it may not receive due to documentation deficiencies. Every operative report consists of the following components: heading, history/indications for surgery, body of the report, and findings and follow-up required for the patient. In this 90-minute webinar, participants will discuss the key components of the OMS operative report, strategies for successfully dissecting it, applicable OMS billing rules, auditing protocols and practical case studies on this topic.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Explain the key components of the OMS operative report.  
    2. Review key words to look for when dissecting the OMS operative report documentation. 
    3. Describe strategies for dissecting the OMS operative report successfully. 
    4. Outline sample auditing protocols for OMS operative report documentation.  
    5. Dissect OMS operative report case studies together.  


    An Internet-based CDE/CME Activity
    Original Release Date: October 5, 2022
    Expiration Date: October 5, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Toni Elhoms, CCS, CRC, CPC, AHIMA-Approved ICD-10-CM/PCS trainer

    Toni Elhoms, CCS, CRC, CPC, AHIMA-Approved ICD10-CM/PCS trainer, is a nationally recognized subject matter expert on medical coding, reimbursement and revenue cycle management. She is the founder and CEO of Alpha Coding Experts LLC. She holds multiple credentials with the American Health Information Management Association (AHIMA) and the American Academy of Professional Coders (AAPC).

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    Very few topics generate as much perpetual debate on how to interrogate and surgically manage the N0 neck in the field of head and neck oncology. Over a century of clinical experience, retrospective studies and a small number of clinical trials have helped elucidate general principles for management. Yet many questions remain to be answered, particularly as OMSs attempt to move toward narrowing the gap between under treatment and over treatment. During this 60-minute webinar, participants will review the current evidence regarding surgical management, where knowledge gaps remain and the latest research efforts to fill those gaps. Preoperative imaging and tests to elucidate the clinical status of the lymph nodes will be discussed in addition the roles for observation, sentinel lymph node biopsy and elective neck dissection for the cN0 neck – all based on the latest evidence. Code: WCE220810R

    Very few topics generate as much perpetual debate on how to interrogate and surgically manage the N0 neck in the field of head and neck oncology. Over a century of clinical experience, retrospective studies and a small number of clinical trials have helped elucidate general principles for management. Yet many questions remain to be answered, particularly as OMSs attempt to move toward narrowing the gap between under treatment and over treatment. During this 60-minute webinar, participants will review the current evidence regarding surgical management, where knowledge gaps remain and the latest research efforts to fill those gaps. Preoperative imaging and tests to elucidate the clinical status of the lymph nodes will be discussed in addition the roles for observation, sentinel lymph node biopsy and elective neck dissection for the cN0 neck – all based on the latest evidence.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Discuss evidence for elective neck dissection and gaps in evidence.  
    2. Describe sentinel node biopsy and gaps in evidence.  
    3. Explain challenges with preoperative risk stratification for occult metastasis. 
    4. Analyze ongoing research in sentinel node biopsy. 
    5. Examine ongoing research on risk stratification for occult metastasis.

    An Internet-based CDE/CME Activity
    Original Release Date: August 10, 2022
    Expiration Date: August 10, 2025
    Estimated time to complete this educational activity: 1.0 hours
    Method of participation: Self-Study

    Allen Cheng DDS, MD, FACS

    Dr. Allen Cheng earned his medical, dental degrees and residency training at the University of California, San Francisco. He finished fellowships in Head and Neck Oncology and Microvascular Reconstructive Surgery. He’s a Diplomate of the ABOMS with a Certificate of Added Qualification in Oral, Head and Neck Surgery and Reconstructive Surgery. His research is in Oral, Head and Neck Oncology and Reconstructive Surgery, allowing him to speak internationally on the topic. He’s the Section Chair of Oral and Maxillofacial Surgery at Legacy Emanuel Hospital and the Medical Director of Oral/Head and Neck Cancer at Legacy Good Samaritan Cancer Center in Portland, Ore. He, along with his partners, is dedicated to training the next generation of oral and maxillofacial surgeons.

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.

    Ashish Patel DDS, MD, FACS

    Dr. Ashish Patel is a board-certified oral and maxillofacial surgeon practicing in Portland, Ore. He earned his dental and medical degrees from New York University and is fellowship-trained in head and neck surgical oncology and microvascular reconstructive surgery. He specializes in the full scope of OMS including the treatment of head and neck cancer, facial reconstruction, robotic surgery, sleep apnea surgery and complex implant dentistry. He is the Fellowship Director for Head and Neck Surgery and Microsurgery at Providence Cancer Institute and serves as the Chief of Maxillofacial Trauma at Legacy Emanuel Medical Center. He is active in resident and fellow education as an Assistant Professor of OMS at OHSU School of Dentistry. He has published over 50 scientific articles and abstracts with a research interest in improving functional outcomes for oral cancer patients. Dr. Patel lives in Portland with his wife and children and enjoys listening to music, smoking meat, playing guitar, and exploring the great outdoors.

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    The management of impacted teeth other than third molars is one of the most challenging and complicated types of dentoalveolar surgery. Proper diagnosis and treatment planning requires interdisciplinary care. Surgical exposure of impacted incisors, canines, bicuspids and second molars is accomplished using various approaches. During this 60-minute webinar, participants will review the surgical techniques used to expose the impacted canine, central incisor, premolar and second molar along with ligation techniques. Code: WCE220608R

    The management of impacted teeth other than third molars is one of the most challenging and complicated types of dentoalveolar surgery. Proper diagnosis and treatment planning requires interdisciplinary care. Surgical exposure of impacted incisors, canines, bicuspids and second molars is accomplished using various approaches. During this 60-minute webinar, participants will review the surgical techniques used to expose the impacted canine, central incisor, premolar and second molar along with ligation techniques.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe the methods for proper diagnosis and treatment planning the treatment of impacted teeth. 
    2. Differentiate whether an open or closed exposure procedure should be performed. 
    3. Provide optimal conditions for the orthodontist to apply the correct forces for alignment. 
    4. Choose the correct bonding position for the intended direction of traction forces.

    An Internet-based CDE/CME Activity
    Original Release Date: June 8, 2022
    Expiration Date: June 8, 2025
    Estimated time to complete this educational activity: 1.0 hours
    Method of participation: Self-Study

    Pamela L. Alberto, DMD

    Dr. Pamela L. Alberto completed her dental degree at the University of Pennsylvania and her residency in oral and maxillofacial Surgery at the University of Medicine and Dentistry of New Jersey – University Hospital. Dr. Alberto is currently a Clinical Associate Professor in the Department of Oral and Maxillofacial Surgery at Rutgers School of Dental Medicine. She was formerly the Director of Predoctoral Surgery and the Assistant Dean of Predoctoral Education at New Jersey Dental School.  She is a Fellow of AAOMS, the American Board of Forensic Dentistry and the American Board of Forensic Medicine. She is a Diplomate in the College of Dentistry in the American Association of Integrative Medicine. Dr. Alberto is co-founder of Cheerful Heart Missions that provides dental care for patients in Haiti and Dominican Republic. She maintains a private practice in Sparta and Vernon, N.J.

    Disclosure: No relevant conflict of interest disclosures were reported. 

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    This 60-minute webinar will describe techniques on how to manage impacted second molars, including the use of TADs, exposing impacted second molars and bonding brackets to second molars. There will be an emphasis on surgical uprighting, including indications, contraindications, complications (and management of these complications). Once completed, attendees should have a thorough understanding of the criteria for success and for the management of impacted second molars. Code: WCE220601R

    This 60-minute webinar will describe techniques on how to manage impacted second molars, including the use of TADs, exposing impacted second molars and bonding brackets to second molars. There will be an emphasis on surgical uprighting, including indications, contraindications, complications (and management of these complications). Once completed, attendees should have a thorough understanding of the criteria for success and for the management of impacted second molars.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the indications for surgical uprighting and when it will not work.  
    2. Distinguish when to use TADs for uprighting second molars.  
    3. Determine when to expose and bracket with a chain to upright a second molar.

    An Internet-based CDE/CME Activity
    Original Release Date: June 1, 2022
    Expiration Date: June 1, 2025
    Estimated time to complete this educational activity: 1.0 hours
    Method of participation: Self-Study

    David Cummings, DDS

    Dr. David Cummings completed his dental degree and residency in oral and maxillofacial surgery at University of Southern California. The following year he completed a fellowship in reconstructive jaw surgery in Santa Barbara, Calif. He is a Diplomate of ABOMS and served as a Board Examiner for seven years. He is part of a group private practice that maintains full scope of OMS. He still enjoys teaching, and he has held a part-time faculty position at USC for the past 20 years. He also is President-Elect of the California Association of Oral & Maxillofacial Surgeons.

    Disclosure: No relevant conflict of interest disclosures were reported. 

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Contains 6 Component(s), Includes Credits

    Do you find yourself having to play referee, psychologist and parent to get others to “play well in the sandbox?” During this 90-minute webinar, participants will unlock strategies to resolve conflict quickly and effectively. Attendees will learn how to help avoid conflict by creating a less contentious atmosphere that fosters more teamwork and customer service internally and externally. Understand how to facilitate a professional and constructive confrontation, allowing both parties to voice their opinions and hear the other person's perspective. Help separate fact from feelings and determine root causes to eliminate the actual problem(s), not just symptoms. Code: WPM221109R

    Do you find yourself having to play referee, psychologist and parent to get others to “play well in the sandbox?” During this 90-minute webinar, participants will unlock strategies to resolve conflict quickly and effectively. Attendees will learn how to help avoid conflict by creating a less contentious atmosphere that fosters more teamwork and customer service internally and externally. Understand how to facilitate a professional and constructive confrontation, allowing both parties to voice their opinions and hear the other person's perspective. Help separate fact from feelings and determine root causes to eliminate the actual problem(s), not just symptoms.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Facilitate a professional and constructive confrontation, allowing both parties the chance to voice their opinions and hear other people’s perspective.  
    2. Separate fact from feelings and determine root causes so you can eliminate the actual problem(s), not just the symptoms.  
    3. Create and foster an atmosphere that lessens the occurrence of conflict and proactively resolves it when it arises.  
    4. Discover the importance of constructive phrasing to open lines of communication while working to reduce or resolve conflict.

    An Internet-based CDE Activity
    Original Release Date: November 9, 2022
    Expiration Date: November 9, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study











    Randy Anderson, CSP

    Randy Anderson is co-founder of E3 Professional Trainers, a firm that provides workplace and life training for individuals, teams and companies. In his work, Anderson helps people improve personal productivity and live a more fulfilling life, while at the same time aiding organizations in improving profitability. Recognizing his proven expertise in speaking eloquence, business enterprise and professional ethics, he was awarded the designation of Certified Speaking Professional. He has participated in and completed numerous training and professional development courses. Before starting his business in 2005, he spent 20 years in sales and sales management. It is from that experience that he draws the ideas and strategies to help his clients improve their performance in the workplace and achieve their maximum potential in life.

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

  • Contains 6 Component(s), Includes Credits

    Instrument processing is a core component for providing high-quality care to patients. A clear understanding of correct protocols and processes are vital to patient and team safety. This 90-minute webinar will focus on the current CDC guidelines for disinfection and sterilization of patient care items, related OSHA and AAMI standards as well as best practices for instrument processing. The importance of IFU (instructions for use) will be discussed along with information from the FDA. Each step of instrument processing will be reviewed, including the quality assurance systems of physical, chemical and biological verification monitoring. Code: WPM220518R

    Instrument processing is a core component for providing high-quality care to patients. A clear understanding of correct protocols and processes are vital to patient and team safety. This 90-minute webinar will focus on the current CDC guidelines for disinfection and sterilization of patient care items, related OSHA and AAMI standards as well as best practices for instrument processing. The importance of IFU (instructions for use) will be discussed along with information from the FDA. Each step of instrument processing will be reviewed, including the quality assurance systems of physical, chemical and biological verification monitoring.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Define each step in the instrument processing pathway.  
    2. Apply current CDC guidelines for quality assurance monitoring in a practice.  
    3. Explain the rational for compliance to stated guidelines.

    An Internet-based CDE Activity
    Original Release Date: May 18, 2022
    Expiration Date: May 18, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Katherine F. Schrubbe, PhD, Med, RDH

    Dr. Katherine Schrubbe is an independent consultant on OSHA and dental infection control. She earned PhD and master’s degree in education at Marquette University and holds a Wisconsin dental hygiene license. Dr. Schrubbe has served in corporate dentistry on an executive team and has extensive experience in dental education at Marquette University School of Dentistry. She served on the faculty and in clinic administration responsible for compliance, risk management and quality assurance. Dr. Schrubbe is active in many professional organizations and committees, including the WDA and the Organization for Safety, Asepsis and Prevention (OSAP). She contributes to the scientific literature on OSHA and infection control topics, provides continuing education programs nationally and consults with private practices for required OSHA training and other compliance-related services. Appointed by the Governor, Dr. Schrubbe serves as a member of the Wisconsin Dentistry Examining Board.

    Disclosures: No relevant conflict of interests were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

  • Contains 6 Component(s), Includes Credits

    This 90-minute webinar will address the importance of diversity and inclusion in modern U.S. society. The speaker will discuss how to develop cultural sensitivity and competency with patients and team members, including those with limited English proficiency, with HIPAA concerns. Strategies to promote a more inclusive working environment also will be reviewed. Code: WPM220419R

    This 90-minute webinar will address the importance of diversity and inclusion in modern U.S. society. The speaker will discuss how to develop cultural sensitivity and competency with patients and team members, including those with limited English proficiency, with HIPAA concerns. Strategies to promote a more inclusive working environment also will be reviewed.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Discuss what diversity and inclusion mean in a working environment. 
    2. Examine the importance of cultural sensitivity and competency and their implications.  
    3. Use strategies to improve cross-cultural communication with patients and team members. 

    An Internet-based CDE Activity
    Original Release Date: April 19, 2022
    Expiration Date: April 19, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Cathy Hung, DDS

    Cathy Hung, DDS, is a native of Taipei, Taiwan. She briefly lived in Singapore before traveling to the United States on a student visa. She earned a DDS from Columbia University and received her OMS training from Lincoln in the Bronx, N.Y. She is an AAOMS Fellow and a solo practice owner in New Jersey. Having gone through a long journey learning the English language, moving across the United States and learning about its culture, her personal experiences gave her the inspiration to write her first book, Pulling Wisdom: Filling the Gaps in Cross-Cultural Communication for Healthcare Providers, now listed in the ADA Bookstore as a practice management tool. She is working on her second book, Behind Her Scalpel: Practical Guide to Oral and Maxillofacial Surgery and Stories by Female Surgeons. Dr. Hung is a member of the 2019-20 class of the ADA Institute for Diversity in Leadership. She has given numerous talks on diversity and inclusion to local dental societies and state associations. Last year, she was recognized by Benco Dental’s Incisal Edge magazine as a Lucy Hobbs Project “Woman Who Inspires.” Dr. Hung also is a certified professional life coach and operates Pulling Wisdom Coaching and Workshops, LLC, helping minorities and female professionals tackle challenges and excel in the professional world.

    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

  • Contains 6 Component(s), Includes Credits

    Learn how to correctly understand and properly apply the rules governing coordination of benefits and non-covered services during this 90-minute webinar. When your OMS practice learns how to accurately navigate these rules, staff time can be better spent supporting patients instead of dealing with insurance companies. There also exists the potential for significantly greater reimbursements and overall practice revenue. Without knowing which services are covered, when such services are covered and the pre-operative requirements for coverage, your practice’s financial standing can be negatively impacted. Insurers/carriers can deny non-covered services as well as covered services for which pre-operative conditions were allegedly not satisfied. Participants in this webinar will learn how to determine whether services are covered and the appropriate steps are followed to create a more efficient practice with stronger patient satisfaction when they do not have to incur undue charges. It is difficult to collect reimbursement when you do not know the appropriate party to charge and from whom to seek such payment. For this reason, a comprehensive understanding of the coordination of benefit rules – in particular the rules set forth in patient plans and governing their coverage – is imperative. With such knowledge, your practice will be able to better understand who is primarily responsible for payment, to what extent, and the processes you need to go through to secure the reimbursement that you have surely earned. Participants in this webinar will listen to Thomas J. Force, an attorney and owner of a successful medical billing company specializing in these aspects, share his knowledge as well as techniques to ensure the most efficient and profitable operation. Code: WCW220615R

    Learn how to correctly understand and properly apply the rules governing coordination of benefits and non-covered services during this 90-minute webinar. When your OMS practice learns how to accurately navigate these rules, staff time can be better spent supporting patients instead of dealing with insurance companies. There also exists the potential for significantly greater reimbursements and overall practice revenue. Without knowing which services are covered, when such services are covered and the pre-operative requirements for coverage, your practice’s financial standing can be negatively impacted. Insurers/carriers can deny non-covered services as well as covered services for which pre-operative conditions were allegedly not satisfied. Participants in this webinar will learn how to determine whether services are covered and the appropriate steps are followed to create a more efficient practice with stronger patient satisfaction when they do not have to incur undue charges. It is difficult to collect reimbursement when you do not know the appropriate party to charge and from whom to seek such payment. For this reason, a comprehensive understanding of the coordination of benefit rules – in particular the rules set forth in patient plans and governing their coverage – is imperative. With such knowledge, your practice will be able to better understand who is primarily responsible for payment, to what extent, and the processes you need to go through to secure the reimbursement that you have surely earned. Participants in this webinar will listen to Thomas J. Force, an attorney and owner of a successful medical billing company specializing in these aspects, share his knowledge as well as techniques to ensure the most efficient and profitable operation.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Recognize and examine plan terms governing covered services. 
    2. Learn to examine plan terms governing coordination of benefits.  
    3. Apply the plan terms, as well as applicable laws, to practice operations. 
    4. Determine appropriateness of challenging denials.  
    5. Discuss how coordination of benefits can affect reimbursement. 


    An Internet-based CDE/CME Activity
    Original Release Date: June 15, 2022
    Expiration Date: June 15, 2025
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Thomas J. Force Esq.

    As a licensed attorney in New Jersey and New York, Thomas J. Force has over 34 years of experience in the healthcare and insurance industries. His success as a Wall Street insurance litigator and his tenure as General Counsel for a New York-based accident and health insurance company, where he served as Chief Compliance Officer, propelled the founding of The Patriot Group. He is nationally recognized as an expert in revenue collection techniques, appeal strategies and healthcare compliance. Force, a former U.S. Marine, is an active member and frequent speaker on managed care and collection techniques for the Health Finance Management Association, several state medical associations and other healthcare organizations.

    Disclosures: No Relevant Conflict of Interest Disclosures were reported.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.