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  • Build a Team that Rocks

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 10/19/2021 at 1:00 PM (CDT)

    To take a practice to the next level, well-defined systems and proper training must be in place. When team members understand the “why” behind what they are asked to do, the practice runs more efficiently and smoothly. When all the team members recognize their purpose, they will work harder together to achieve the desired goals. This 90-minute webinar will review the importance and skills of creating the ultimate customer service experience for patients to produce a happier, motivated team and loyal, lifelong patients. Participants will learn how to understand what patients are thinking and how they process information to help increase case acceptance. Most offices have a backdoor problem, and discovering how to close it will take the focus off pursuing only new patients and help the practice’s numbers grow. Code: WPM211019

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    Build a Team that Rocks

    To take a practice to the next level, well-defined systems and proper training must be in place. When team members understand the “why” behind what they are asked to do, the practice runs more efficiently and smoothly. When all the team members recognize their purpose, they will work harder together to achieve the desired goals. This 90-minute webinar will review the importance and skills of creating the ultimate customer service experience for patients to produce a happier, motivated team and loyal, lifelong patients. Participants will learn how to understand what patients are thinking and how they process information to help increase case acceptance. Most offices have a backdoor problem, and discovering how to close it will take the focus off pursuing only new patients and help the practice’s numbers grow.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Define the practice’s “why” while remembering its purpose. 
    2. Explain the business cycle and the importance of customer service in the dental office. 
    3. Discuss the key to case acceptance by breaking down and analyzing the buying cycle. 
    4. Distinguish the difference between being proactive and reactive to practice issues.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Laura Nelson, MS, FAADOM

    Laura Nelson, MS, FAADOM, is the award-winning founder of Front Office Rocks, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service. With her interactive and innovative approach as the leader in dental front office solutions and training, she has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. She is the best-selling author of Step Away from the Drill, a book that has helped dentists understand and embrace the business side of dentistry. Nelson received her MS in organizational development from Johns Hopkins University, focusing on leadership development and success. She is a member of the National Speakers Association, The Speaking Consulting Network and the Academy of Dental Management Consultants.  

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680


  • Navigating through Claim Denial Codes and Effective Appeal Writing

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 09/15/2021 at 1:00 PM (CDT)

    This 90-minute webinar provides resources and tools to assist OMSs and their coding staff in achieving maximum reimbursement for services rendered. The webinar will focus on denial management and the information and actions necessary to reach claim adjudication as well as how to identify missing or insufficient components in the revenue cycle process. Code: WCW210915

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    Navigating through Claim Denial Codes and Effective Appeal Writing 

    This 90-minute webinar provides resources and tools to assist OMSs and their coding staff in achieving maximum reimbursement for services rendered. The webinar will focus on denial management and the information and actions necessary to reach claim adjudication as well as how to identify missing or insufficient components in the revenue cycle process.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Review an explanation of benefits or remittance advice for interpretation. 
    2. Identify Claim Adjustment Reason Codes and Remittance Advice Remark Codes. 
    3. Determine the action necessary for claim adjudication. 
    4. Apply extraction of pertinent information from the provider documentation. 
    5. Compose an effective appeal letter.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Susan Roskos, CPC, CPPM

    Susan Roskos’ experience includes auditing, billing, coding, EHR implementation, practice operations management and revenue cycle management. She serves as a remote coding specialist for Guidehouse and an occasional webinar presenter for the American Academy of Professional Coders (AAPC). As a former small business owner, she specialized in consulting for medical practices through analyzing processes, auditing data and providing outsourcing opportunities. Ms. Roskos has been a Certified Professional Coder (CPC) since 1997, earned additional credentials as a Certified Physician Practice Manager (CPPM) in 2013 and holds a Certificate of ICD-10-CM Proficiency through AAPC.       

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Dental Insurance: Top Three Trends in 2021 that Impact Your Income

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 06/09/2021 at 1:00 PM (CDT)

    The private insurance industry as well as federal and state governing bodies are responsible for financing most healthcare treatment in the United States. These entities are constantly evolving in regard to budgets, perceived treatment necessity, legislative initiatives and market share. This 90-minute webinar – specific to OMSs, managers as well as coding and billing staff – will focus primarily on private insurance industry efforts to reduce their cost of care, attempts to add or remove OS procedures and alter overall methodology to compensate OMSs for treatment. It will cover new companies and products that have the potential to disrupt traditional markets. An overview of recent network participating contract language will be discussed along with what steps can be taken to remedy (if applicable). A 20-minute question-and-answer period at the end will facilitate discussion among the participants. The webinar also will include a summary of material industry changes that have occurred in the past 12-18 months and/or are pending with a breakdown of resulting effects for the OMS community. Code: WCW210609

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    Dental Insurance: Top Three Trends in 2021 that Impact Your Income 

    The private insurance industry as well as federal and state governing bodies are responsible for financing most healthcare treatment in the United States. These entities are constantly evolving in regard to budgets, perceived treatment necessity, legislative initiatives and market share. This 90-minute webinar – specific to OMSs, managers as well as coding and billing staff – will focus primarily on private insurance industry efforts to reduce their cost of care, attempts to add or remove OS procedures and alter overall methodology to compensate OMSs for treatment. It will cover new companies and products that have the potential to disrupt traditional markets. An overview of recent network participating contract language will be discussed along with what steps can be taken to remedy (if applicable). A 20-minute question-and-answer period at the end will facilitate discussion among the participants. The webinar also will include a summary of material industry changes that have occurred in the past 12-18 months and/or are pending with a breakdown of resulting effects for the OMS community.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe how changes in the industry that finances the delivery of healthcare may impact revenue, new patient growth, service approach and overall business strategy of a practice. 
    2. List the dental insurance trends that have occurred and/or are underway that will materially affect various aspects of practice.  
    3. Review the information regarding trends identified in the course with the appropriate stakeholders within the practice for discussion and/or execution of desired actions in response to respective trends. 

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Patrick J. O'Rourke

    Founder/CEO, Practice Quotient, Inc.

    Patrick O’Rourke began his career in operations management at a dental & vision insurance company in Florida, which after several acquisitions and mergers, is now MetLife. He spent five years at Humana in Atlanta selling in the large group segment (100+ employees). In addition to several awards throughout his career, he has earned many professional certifications that include: Dental Benefit Associate (DBA); Disability Insurance Associate (DIA); Professional, Health Insurance Advanced Studies (PHIAS); HIPAA/HITECH; Wellness; Consumer Driven Healthcare Plans (CDHP); Medicare; and maintains an active health/life insurance license in multiple states. 

    Understanding the nuances involved with all aspects of risk management helped business partners rely on his expertise to guide client recommendations. He is an insurance insider that has built dental networks, worked in operations management, designed dental plans, and opened markets. In 2013, he founded Practice Quotient, a firm that specializes in dental insurance PPO network contract analytics and reimbursement guidance serving the dental provider (i.e. oral surgeons, general dentists, periodontists, etc.) community. 

    Patrick speaks across the country educating doctors on how managed care participation impacts up to 50% of your Practice revenue, the importance of diligent contract management, and how to develop criteria specific to your patient acquisition strategy to choose the best carrier business partners.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Dental Service Organizations: Pros and Cons for Oral Surgeons

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 05/18/2021 at 1:00 PM (CDT)

    This 90-minute webinar will examine the prospects for new and established OMS practitioners joining a Dental Service Organization (DSO). It will include introductory explanations of the DSO structure and delivery process and will discuss what a surgeon should understand when determining whether to practice within the DSO model. Topics will include organizational structures, legal relationship of the provider, clinical care, doctor production, compensation and transition considerations. Code: WPM210518

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    Dental Service Organizations: Pros and Cons for Oral Surgeons

    This 90-minute webinar will examine the prospects for new and established OMS practitioners joining a Dental Service Organization (DSO). It will include introductory explanations of the DSO structure and delivery process and will discuss what a surgeon should understand when determining whether to practice within the DSO model. Topics will include organizational structures, legal relationship of the provider, clinical care, doctor production, compensation and transition considerations.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Compare an offer to join a DSO with clinical and financial considerations to an offer to join a traditional private practice. 
    2. Evaluate the differences between DSO models as well as legal ramifications to the practitioner. 
    3. Review the short- and long-term considerations for transitioning an OMS practice into or out of a DSO.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Joseph W. Gallagher, JD, LLM

    Attorney and Consultant, The Health Care Group

    Joseph W. Gallagher, JD, LLM, is a shareholder, attorney and consultant with The Health Care Group, Health Care Law Associates, P.C., and Health Care Consulting, Inc. He has represented dental and medical professionals and their practice organizations for more than 25 years on a wide variety of legal and business matters. With specialty representation of oral and maxillofacial surgery practices, he has extensive experience with co-ownership arrangements, practice sales, federal health law and compliance issues, practice valuations and structuring contractual arrangements (such as buy-in and pay-out, practice dispositions, employment agreements, mergers and joint ventures). His areas of expertise include health law and compliance, contracts, taxes and employee benefits. He designs and implements group compensation plans, deferred compensation arrangements and tax-favored retirement plans. He has lectured and written for numerous groups, societies and publications. He is a contributing author on numerous AAOMS-sponsored publications and has been the publisher and editor of On Managing (a monthly newsletter for medical/dental office managers).

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680


  • Safety and Dignity Front and Center: The Opioid Epidemic in the Time of COVID-19

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 04/27/2021 at 1:00 PM (CDT)

    The opioid epidemic continues to take a punishing toll on individuals, families and communities around the country. The COVID-19 pandemic has magnified the opioid epidemic’s impact. In the face of this, oral and maxillofacial surgeons and their teams have adopted safe opioid prescribing practices. The epidemic is evolving and so must the response. This 90-minute webinar will update participants on opioid and other substance use and provide actionable steps to build on safe opioid prescribing with universal screening, reducing stigma and supporting recovery. Code: WPM210427

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    Safety and Dignity Front and Center: The Opioid Epidemic in the Time of COVID-19

    The opioid epidemic continues to take a punishing toll on individuals, families and communities around the country. The COVID-19 pandemic has magnified the opioid epidemic’s impact. In the face of this, oral and maxillofacial surgeons and their teams have adopted safe opioid prescribing practices. The epidemic is evolving and so must the response. This 90-minute webinar will update participants on opioid and other substance use and provide actionable steps to build on safe opioid prescribing with universal screening, reducing stigma and supporting recovery.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Describe the evolution and current epidemiology of the opioid epidemic.
    2. Apply effective screening strategies for substance use disorder. 
    3. Identify unintentionally stigmatizing policies and practices for change.
    4. Demonstrate support for recovery from substance use. 

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Melinda Campopiano von Klimo, MD

    Melinda Campopiano von Klimo, MD, is board-certified in family medicine with additional credentialing in addiction medicine. She practiced primary care and addiction medicine for 10 years in urban and rural settings, integrating primary care and behavioral health. She has led a family medical practice, served as Medical Director of opioid treatment programs (OTPs) and treated patients with buprenorphine in an office-based setting. As a Medical Officer at Substance Abuse and Mental Health Services Administration (SAMHSA) for five years, Dr. Campopiano had regulatory authority for OTPs, updated the federal guidelines for OTPs and wrote new regulations expanding access to buprenorphine. As Senior Medical Advisor at JBS International, she applies clinical experiences and policy and implementation expertise across projects for federal agencies (such as the Health Resources and Services Administration, National Institute on Drug Abuse, SAMHSA, Administration for Children and Families and Department of Justice), states and other organizations (such as the American Society of Addiction Medicine and American Academy of Pediatrics).  

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • No Games: Tracking Collections and Accounts Receivable

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 04/14/2021 at 1:00 PM (CDT)

    Are your accounts receivable out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track accounts receivable more effectively and follow up on past due claims more efficiently. Design systems for collecting from patients without being perceived as the “bad guy.” Code: WCW210414R

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    No Games: Tracking Collections and Accounts Receivable

    Are your accounts receivable out of control? Does your insurance claims report weigh more than your desk? Learn to develop proven systems to track accounts receivable more effectively and follow up on past due claims more efficiently. Design systems for collecting from patients without being perceived as the “bad guy.”

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the different listening styles and phrases needed to receive positive results. 
    2. Create financial systems and protocols for insurance, accounts receivable and collections follow-up. 
    3. Demonstrate techniques for writing a detailed narrative and documenting in the patient record. 
    4. Apply specific keys to reducing accounts receivable by effective and successful collection calls. 
    5. Operate with more efficient decreased accounts receivable. 
    6. Produce increased collections and improved bottom line.

    Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

    Lois J. Banta

    Owner/CEO, ADMC, SCN, NSA

    Lois Banta is Chief Operating Officer of eAssist Dental Billing. She has more than 45 years of dental experience and speaks nationally and internationally. She is owner and CEO of The Speaking Consulting Network and a member of the Academy of Dental Management Consultants, the American Association of Dental Office Management (AADOM) and the American Academy of Dental Practice. She received the Lifetime Achievement Award at the 2016 AADOM conference and was listed as one of the Top 25 Women in Dentistry.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • Beyond the Basics Coding Online

    Contains 31 Component(s), Includes Credits

    The ever-popular AAOMS Beyond the Basics Coding is now online with some modifications to the content to address coding guidance for the full scope of oral and maxillofacial surgery. In addition to existing coding guidance for anesthesia services, bone grafting, fractures, extractions and implants, this online course offers new content, including guidance for coding dentoalveolar procedures such as surgical exposure, surgical uprighting, soft-tissue procedures, I&Ds, cleft palate/lip procedures, wound debridement and repairs. This course also includes instruction on the E/M coding and documentation changes that took effect Jan. 1, 2021. Code: CW01

    The ever-popular AAOMS Beyond the Basics Coding is now online with some modifications to the content to address coding guidance for the full scope of oral and maxillofacial surgery. In addition to existing coding guidance for anesthesia services, bone grafting, fractures, extractions and implants, this online course offers new content, including guidance for coding dentoalveolar procedures such as surgical exposure, surgical uprighting, soft-tissue procedures, I&Ds, cleft palate/lip procedures, wound debridement and repairs. This course also includes instruction on the E/M coding and documentation changes that took effect Jan. 1, 2021.

    Learning Objectives:

    1. Demonstrate compliance through appropriate documentation (e.g., use of E/M guidelines) for services provided.
    2. Review proper diagnosing principles of neoplasms, sequelae and application of 7th characters.
    3. Practice following guidelines for coding anesthesia, applying associated modifiers and other coding trends.
    4. Analyze clinical case studies to code OMS-specific procedures, such as fractures, TMJ and biopsies.
    5. Describe the relationship of coding to third-party reimbursement.

    Participants must have a basic understanding of CDT, CPT and ICD-10-CM in order to comprehend the content in this course. Basic coding knowledge or completion of the AAOMS Basic Coding for OMS and AAOMS ICD-10-CM for OMS online courses is highly recommended before participating in this intermediate-level course.
    Information regarding this course and other online coding courses may be found at AAOMS.org/CodingBilling.

    Completion of this course requires current ICD-10-CM, CPT, HCPCS Level II and CDT coding books.  AAOMS members can purchase coding books through our AAOMS Advantage Partner Optum 360. Members using promo code AAOMSMBR will receive a 20 percent discount. CDT coding books can be purchased from ADA.org.  

    This course consists of multiple units. To complete each unit, you will need your printed course manual and coding books (ICD-10-CM, CPT, HCPCS Level II and CDT).

    For optimal viewing, Chrome or Firefox are recommended browsers. As a reminder, your course access will expire within 90 days of registration or upon completion of the course.

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 13.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 13.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637. 

  • Standard Infection Control Precautions and Beyond*- On Demand Access

    Contains 6 Component(s), Includes Credits

    When thinking safety for patients and workers, standard precautions will continue to provide the basis for delivery of care. A new and evolving virus, SARS-CoV-2, requires additional layers to provide adequate protection and reduce the chance of spread of infection. This session will provide a review of standard precautions and discuss droplet and transmission-based precautions and their application in the delivery of oral healthcare. Appropriate use and care of respirators also will be discussed. Code: WPM210224R

    When thinking safety for patients and workers, standard precautions will continue to provide the basis for delivery of care. A new and evolving virus, SARS-CoV-2, requires additional layers to provide adequate protection and reduce the chance of spread of infection. This session will provide a review of standard precautions and discuss droplet and transmission-based precautions and their application in the delivery of oral healthcare. Appropriate use and care of respirators also will be discussed.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Identify the practices described as standard precautions that are designed to reduce the spread of infection. 
    2. Describe situations where standard and/or transmission-based precautions should be implemented. 
    3. Discuss three activities that must be in place before the healthcare worker uses a respirator during the delivery of care

    *Indicates that this activity is approved by AAOMS for continuing dental education credit ONLY.

    An Internet-based CDE Activity
    Original Release Date: February 24, 2021
    Expiration Date: February 24, 2024
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Karen Gregory, RN

    Karen Gregory, RN, joined Total Medical Compliance (TMC) in 2006 as Director of Compliance and Education. She is responsible for the development and supervision of compliance programs within the organization. TMC provides onsite OSHA, infection control and HIPAA compliance solutions to dental and medical practices as well as seminars and webinars on various compliance issues. She is a requested speaker at local and state medical and dental meetings and was a presenter at the Hinman Dental Meeting; the Organization for Safety, Asepsis and Prevention (OSAP) Symposium; OSAP Infection Control Boot Camps; and California Dental Association Presents. She is on the Editorial Review Board for Infection Control in Practice and is a frequent contributor of articles in local and state organizational newsletters and magazines. 

  • Choose the Correct Diagnosis Code and Determine Dental vs. Medical Billing - On Demand Access

    Contains 6 Component(s), Includes Credits

    Distinguishing between dental and medical billing may sometimes be unclear. Understanding a patient’s plan benefits and the nature of the procedure will assist in determining which steps to take next. Analyzing documentation, incorporating medical history and determining the most appropriate diagnosis code are key elements to trigger coverage and reimbursement. This 90-minute webinar will provide knowledge of how to choose the correct diagnosis code and how to cross-code between medical and dental while reviewing documentation tips that will support medical necessity. Code: WCW210210R

    Distinguishing between dental and medical billing may sometimes be unclear. Understanding a patient’s plan benefits and the nature of the procedure will assist in determining which steps to take next. Analyzing documentation, incorporating medical history and determining the most appropriate diagnosis code are key elements to trigger coverage and reimbursement. This 90-minute webinar will provide knowledge of how to choose the correct diagnosis code and how to cross-code between medical and dental while reviewing documentation tips that will support medical necessity.

    Learning Objectives

    At the conclusion of this program, participants should be able to:

    1. Locate the correct diagnosis codes for patients at risk with a summary of oral infections to corresponding diagnostic codes. 
    2. Distinguish between dental and medical insurance billing and which is more appropriate based on specific OMS procedures. 
    3. Analyze provider documentation with integration of medical history to apply the appropriate diagnosis. 
    4. Review documentation tips to write letters supporting medical necessity. 
    5. Discuss how to report accurately ICD-10-CM diagnostic codes for every patient. 
    6. Demonstrate improved documentation skills to justify treatments rather than to just recommend treatments.


    An Internet-based CDE/CME Activity
    Original Release Date: February 10th, 2021
    Expiration Date: February 10th, 2024
    Estimated time to complete this educational activity: 1.5 hours
    Method of participation: Self-Study

    Christine Taxin

    Christine Taxin is founder and president of Links2Success, a practice management consulting company for the dental and medical fields. Before starting her own consulting company, Ms. Taxin served as an administrator of a critical care department at Mount Sinai Hospital in New York City and managed an extensive multi-specialty dental practice in New York. With more than 25 years’ experience as a practice management professional, she now provides private practice consulting services, delivers continuing education seminars for dental and medical professionals as well as serves as an adjunct professor at the New York University College of Dentistry and residency programs for Maimonides Medical Center.

    Relevant Conflict of Interest Disclosure: No Relevant Conflict of Interest Disclosures were reported.

  • Medical Terminology and Oral Facial Anatomy 101

    Contains 55 Component(s), Includes Credits

    Medical Terminology and Oral Facial Anatomy 101 is designed to provide you with basic knowledge of OMS anatomy, physiology and terminology to enhance your ability to participate in the AAOMS Basic, Beyond the Basics, and ICD-10-CM coding courses. In addition, it will set the foundation for the increased medical terminology, anatomy and disease process knowledge that will be demanded by the ICD-10-CM coding system. This course will be beneficial to MS coding and billing professionals, anesthesia and surgical assistants, clinical and office staff involved in patient care, dental students, and new residents just starting out in oral and maxillofacial surgery. Code: TA01

    Through the study of medical terminology, participants will be introduced to the language of medicine. Basic word elements – as well as the rules of building and analyzing medical terms – will be explained. The online course emphasizes spelling, definition, usage and pronunciation. In addition, participants will gain an understanding of the anatomical structures of the oral cavity, face and skull, along with common oral and maxillofacial diagnoses and treatments.

    This course is designed for AAOMS fellows and members and their:

    • Anesthesia and surgical assistants
    • Practice managers
    • Coders and billers
    • Administrative staff who work with patients and/or vendors and would benefit from being well-versed in oral and maxillofacial surgery terminology as they represent the practice.

     Learning Objectives:

    1. Identify the root, combining forms, prefixes and suffixes of medical terms.
    2. Use roots, combining forms, prefixes and suffixes to analyze and determine the meaning of medical terms.
    3. List, spell and pronounce medical terms accurately to assure effective communication.
    4. Cite the key anatomical structures of the oral cavity, face and skull.
    5. Apply correct medical terms to the anatomy of the body, with an emphasis on oral and maxillofacial structures.
    6. Describe common oral and maxillofacial conditions and their associated treatments.

    For optimal viewing, Chrome or Firefox are recommended browsers.   As a reminder, your course access will expire in 60 days of registration or upon completion of the course.

    Dawn Jackson, DrPH, RHIA, CCS-P, FAHIMA

    Dr. Dawn Jackson is full professor and program director of the Health Services Administration program at Eastern Kentucky University. She obtained her bachelor’s degree in Health Information Management from East Carolina University, Greenville, N.C., her master’s degree in Allied Health Education from Eastern Kentucky University, Richmond, Ky., and a doctorate degree in Health Services Management from the University of Kentucky, Lexington, Ky. She also is a fellow with the American Health Information Management Association. 
    Dr. Jackson’s areas of expertise include healthcare reimbursement systems, coding and billing processes, medical law and healthcare management. A certified coding specialist, she has trained physicians and their staff for more than 26 years and has presented coding courses for the American Association of Oral and Maxillofacial Surgeons for almost 23 years.

    Continuing Education Provider Approval
    The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

    ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    The American Association of Oral and Maxillofacial Surgeons designates this activity for 7.0 continuing education credit(s).

    AGD - Accepted Program Provider
    FAGD/MAGD Credit
    5/1/18 – 12/31/22
    Provider ID# 214680

    The American Association of Oral and Maxillofacial Surgeons (AAOMS) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The American Association of Oral and Maxillofacial Surgeons designates this internet-based enduring material for a maximum of 7.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    For AAPC credit, please contact the AAOMS Coding and Reimbursement Staff at (800) 822-6637.