Employee retention is an important component to the overall success of an OMS practice. The talent lifecycle is an individual’s journey within an organization from initial recruitment to departure. This 90-minute webinar will focus on the various stages of hiring employees, including sourcing and recruiting, enhancing performance, compensation and rewards, and training and development – all viewed through the lens of diversity, equity, inclusion and belonging (DEIB). Participants will learn how to critically evaluate and revamp their approaches to job ads, interviewing techniques, hiring and onboarding practices, performance reviews, feedback mechanisms and retention programs. In addition, the webinar will encourage organizations to embrace DEIB as a fundamental aspect of their talent management strategy to drive long-term success and enrich workplace cultures. Code: WPM231101R

Violence rates in healthcare have doubled since 2011, and nearly three-quarters of all violence-related nonfatal workplace injuries and illnesses in 2018 were incurred by healthcare workers. Workplace violence poses a significant threat to the health, safety and well-being of healthcare workers and has negative implications for their productivity, retention and the quality of care they provide to patients. As U.S. healthcare workers in the private sector are five times more likely to experience nonfatal violence-related injury compared to workers in all other private industries combined, it is imperative that OMSs and practice staff understand the types and sources of workplace violence. Attendees of this 90-minute webinar will learn strategies and techniques for mitigating this risk to their employees and their patients. Code: WPM231018R

Getting to a successful retirement on one’s terms is the No. 1 financial goal for many AAOMS members. Qualified retirement plans – such as pensions, profit-sharing plans and 401(k)s – are powerful tools to help achieve this goal. However, while popular, they are often misused by practices or implemented sub-optimally. Non-qualified plans can be even more powerful tools, yet few practices implement them. This 90-minute webinar explains the pros and cons of both at a high level with examples. With these tools and others, participants can figure out if they are on track for their retirement goals. Code: WPM230531R

A strong financial understanding and business acumen is important to the health of an OMS practice. During this 90-minute webinar, participants will learn why practices should focus on profit vs. revenue and discover the items that routinely keep OMS practices from being as profitable as they could be. A case study on increasing profitability through analysis and planning will be reviewed. Code: WPM230419R

OSHA estimates 5.6 million workers in the healthcare industry and related occupations are at risk for occupational exposure to bloodborne pathogens annually, and approximately 385,000 needlestick and other sharps-related injuries are sustained by hospital healthcare workers alone. Studies estimate that between 600,000 and 800,000 needlestick and other percutaneous injuries occur annually to workers in medical and dental facilities and other healthcare settings. This 90-minute webinar will provide information on risks related to occupational sharps injuries as well as OSHA- and CDC-required safety protocols, including reporting, first aid, medical follow-up and serologic testing. Code: WPM230315R

Think your network is secure? Think again! Don’t get caught off guard, believing your OMS practice will never experience a cyberattack. During this 90-minute webinar, participants will learn how hackers select their victims, along with best practices to avoid falling prey. Learn why hackers want your data when there are so many other bigger businesses to target. Presenter Gary Salman will explore the vulnerabilities or “open doors and windows” on each network, which allow hackers to easily gain access. Code: WPM230201R

As general dental practitioners perform more specialized procedures such as dental implants, there is a growing need for direct patient access and patient acquisition diversification by the oral and maxillofacial surgeon. This 90-minute webinar will focus on social media presence in OMS practice marketing. Participants will investigate social media platforms – including Facebook, Instagram, Twitter, YouTube, TikTok and Snapchat – to discuss how they can aid in diversifying the portfolio of patient acquisition. Attendees also will learn about the importance of search engine optimization and key items to keep in mind to ensure a practice website ranks well on search engines. Code: WPM221019R

Do you find yourself having to play referee, psychologist and parent to get others to “play well in the sandbox?” During this 90-minute webinar, participants will unlock strategies to resolve conflict quickly and effectively. Attendees will learn how to help avoid conflict by creating a less contentious atmosphere that fosters more teamwork and customer service internally and externally. Understand how to facilitate a professional and constructive confrontation, allowing both parties to voice their opinions and hear the other person's perspective. Help separate fact from feelings and determine root causes to eliminate the actual problem(s), not just symptoms. Code: WPM221109R

Instrument processing is a core component for providing high-quality care to patients. A clear understanding of correct protocols and processes are vital to patient and team safety. This 90-minute webinar will focus on the current CDC guidelines for disinfection and sterilization of patient care items, related OSHA and AAMI standards as well as best practices for instrument processing. The importance of IFU (instructions for use) will be discussed along with information from the FDA. Each step of instrument processing will be reviewed, including the quality assurance systems of physical, chemical and biological verification monitoring. Code: WPM220518R

This 90-minute webinar will address the importance of diversity and inclusion in modern U.S. society. The speaker will discuss how to develop cultural sensitivity and competency with patients and team members, including those with limited English proficiency, with HIPAA concerns. Strategies to promote a more inclusive working environment also will be reviewed. Code: WPM220419R