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  • Dental implants are a large part of any OMS practice and oftentimes are an “afterthought” as far as marketing and referral education. This course introduces systems to not only market but educate the referral base to grow the implant practice. Code: WPM191112R

  • Advanced imaging services have received significant attention over the past 10 years. Providers of such services as CT scans are required to have specific accreditation in order to receive reimbursement. While these requirements have been in place for some time, beginning Jan. 1, 2022, another set of requirements will be implemented. Appropriate Use Criteria (AUC) was created by the Centers for Medicare and Medicaid Services (CMS) to ensure beneficiaries are receiving the most appropriate imaging service for their clinical situation. This 90-minute webinar will discuss requirements of both advanced imaging and AUC, correct code and modifier reporting as well as impacts to reimbursement. Code: WCW211110R

  • This online course is designed especially for OMSs and OMS staff who have never attended a coding workshop and have had little or no formal training in procedural and diagnostic coding. It also is designed for the more seasoned professional looking for a comprehensive refresher of the basics. The course will teach the very basic elements of coding and provide an effective understanding of the CDT, CPT and ICD-10-CM coding manuals and systems. Participants will have the opportunity to test and reinforce their knowledge through basic case studies and exercises. The course proceeds at a slow, comfortable pace – dedicating sufficient time to each topic. Code: CB01

  • The ever-popular AAOMS Beyond the Basics Coding is now online with some modifications to the content to address coding guidance for the full scope of oral and maxillofacial surgery. In addition to existing coding guidance for anesthesia services, bone grafting, fractures, extractions and implants, this online course offers new content, including guidance for coding dentoalveolar procedures such as surgical exposure, surgical uprighting, soft-tissue procedures, I&Ds, cleft palate/lip procedures, wound debridement and repairs. This course also includes instruction on the E/M coding and documentation changes that took effect Jan. 1, 2021. Code: CW01

  • To take a practice to the next level, well-defined systems and proper training must be in place. When team members understand the “why” behind what they are asked to do, the practice runs more efficiently and smoothly. When all the team members recognize their purpose, they will work harder together to achieve the desired goals. This 90-minute webinar will review the importance and skills of creating the ultimate customer service experience for patients to produce a happier, motivated team and loyal, lifelong patients. Participants will learn how to understand what patients are thinking and how they process information to help increase case acceptance. Most offices have a backdoor problem, and discovering how to close it will take the focus off pursuing only new patients and help the practice’s numbers grow. Code: WPM211019R

  • Distinguishing between dental and medical billing may sometimes be unclear. Understanding a patient’s plan benefits and the nature of the procedure will assist in determining which steps to take next. Analyzing documentation, incorporating medical history and determining the most appropriate diagnosis code are key elements to trigger coverage and reimbursement. This 90-minute webinar will provide knowledge of how to choose the correct diagnosis code and how to cross-code between medical and dental while reviewing documentation tips that will support medical necessity. Code: WCW210210R

  • Having a profitable practice requires a team effort. From the first phone call, which could be from a referring office, to the appointment, patients are driven by what their insurance will pay. Your entire team – from the business team to the clinical team – will learn how to educate patients and help them understand the quality of care they will receive in your practice. With this patient-focused rather than insurance-driven mindset, your team will be able to provide amazing customer service and ultimately provide you with a profitable practice. Discover how excellent communication, proper coding by the team and above-average collections can impact your practice’s efficiency and financial health. Code: WCW200506R

  • The private insurance industry as well as federal and state governing bodies are responsible for financing most healthcare treatment in the United States. These entities are constantly evolving in regard to budgets, perceived treatment necessity, legislative initiatives and market share. This 90-minute webinar – specific to OMSs, managers as well as coding and billing staff – will focus primarily on private insurance industry efforts to reduce their cost of care, attempts to add or remove OS procedures and alter overall methodology to compensate OMSs for treatment. It will cover new companies and products that have the potential to disrupt traditional markets. An overview of recent network participating contract language will be discussed along with what steps can be taken to remedy (if applicable). A 20-minute question-and-answer period at the end will facilitate discussion among the participants. The webinar also will include a summary of material industry changes that have occurred in the past 12-18 months and/or are pending with a breakdown of resulting effects for the OMS community. Code: WCW210609R

  • This 90-minute webinar will examine the prospects for new and established OMS practitioners joining a Dental Service Organization (DSO). It will include introductory explanations of the DSO structure and delivery process and will discuss what a surgeon should understand when determining whether to practice within the DSO model. Topics will include organizational structures, legal relationship of the provider, clinical care, doctor production, compensation and transition considerations. Code: WPM210518R

  • In recent years, third-party payers began changing their payment models to reflect value-based criteria. Under these payment models, healthcare providers must demonstrate high levels of quality care, efficiency and effectiveness. A key component of achieving these requirements is medical necessity. In this 90-minute webinar, the audience will learn how the role of medical necessity impacts coding/billing and why it is critical to the continued success of the practice under value-based payment systems. In addition, common documentation errors will be discussed with suggestions for improvement. By understanding medical necessity, OMS offices are more likely to create documentation policies and procedures that will help establish optimal payment and proper compliance. Code: WCW190522R