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  • Dental implants are a large part of any OMS practice and oftentimes are an “afterthought” as far as marketing and referral education. This course introduces systems to not only market but educate the referral base to grow the implant practice. Code: WPM191112R

  • Advanced imaging services have received significant attention over the past 10 years. Providers of such services as CT scans are required to have specific accreditation in order to receive reimbursement. While these requirements have been in place for some time, beginning Jan. 1, 2022, another set of requirements will be implemented. Appropriate Use Criteria (AUC) was created by the Centers for Medicare and Medicaid Services (CMS) to ensure beneficiaries are receiving the most appropriate imaging service for their clinical situation. This 90-minute webinar will discuss requirements of both advanced imaging and AUC, correct code and modifier reporting as well as impacts to reimbursement. Code: WCW211110R

  • This online course is designed especially for OMSs and OMS staff who have never attended a coding workshop and have had little or no formal training in procedural and diagnostic coding. It also is designed for the more seasoned professional looking for a comprehensive refresher of the basics. The course will teach the very basic elements of coding and provide an effective understanding of the CDT, CPT and ICD-10-CM coding manuals and systems. Participants will have the opportunity to test and reinforce their knowledge through basic case studies and exercises. The course proceeds at a slow, comfortable pace – dedicating sufficient time to each topic. Code: CB01

  • In the beginning, a new practice survives on the same motto as any other business: doing more with less. However, growth must accompany success. One of the most common questions received is: “How do I recruit and hire a new team member to join my practice?” This 90-minute webinar will share the best tips to recruit new rockstar team members, how to conduct successful employee interviews, key characteristics to look for in a new team member and what to do once he or she is hired. In other words, attendees will learn how to hire and retain their new favorite team member. Code: WPM220209R

  • The ever-popular AAOMS Beyond the Basics Coding is now online with some modifications to the content to address coding guidance for the full scope of oral and maxillofacial surgery. In addition to existing coding guidance for anesthesia services, bone grafting, fractures, extractions and implants, this online course offers new content, including guidance for coding dentoalveolar procedures such as surgical exposure, surgical uprighting, soft-tissue procedures, I&Ds, cleft palate/lip procedures, wound debridement and repairs. This course also includes instruction on the E/M coding and documentation changes that took effect Jan. 1, 2021. Code: CW01

  • Participants of this 90-minute webinar will examine critical terms and conditions related to recruiting and negotiating the contract for a new associate surgeon for an OMS practice. Learn the significance of various terms and how to negotiate trade-offs. Discussion will take place on how to best structure the financial relationship in a fair manner while also protecting the practice and its owner(s). Code: WPM220316R

  • To take a practice to the next level, well-defined systems and proper training must be in place. When team members understand the “why” behind what they are asked to do, the practice runs more efficiently and smoothly. When all the team members recognize their purpose, they will work harder together to achieve the desired goals. This 90-minute webinar will review the importance and skills of creating the ultimate customer service experience for patients to produce a happier, motivated team and loyal, lifelong patients. Participants will learn how to understand what patients are thinking and how they process information to help increase case acceptance. Most offices have a backdoor problem, and discovering how to close it will take the focus off pursuing only new patients and help the practice’s numbers grow. Code: WPM211019R

  • This 90-minute webinar will address the importance of diversity and inclusion in modern U.S. society. The speaker will discuss how to develop cultural sensitivity and competency with patients and team members, including those with limited English proficiency, with HIPAA concerns. Strategies to promote a more inclusive working environment also will be reviewed. Code: WPM220419R

  • Distinguishing between dental and medical billing may sometimes be unclear. Understanding a patient’s plan benefits and the nature of the procedure will assist in determining which steps to take next. Analyzing documentation, incorporating medical history and determining the most appropriate diagnosis code are key elements to trigger coverage and reimbursement. This 90-minute webinar will provide knowledge of how to choose the correct diagnosis code and how to cross-code between medical and dental while reviewing documentation tips that will support medical necessity. Code: WCW210210R

  • Having a profitable practice requires a team effort. From the first phone call, which could be from a referring office, to the appointment, patients are driven by what their insurance will pay. Your entire team – from the business team to the clinical team – will learn how to educate patients and help them understand the quality of care they will receive in your practice. With this patient-focused rather than insurance-driven mindset, your team will be able to provide amazing customer service and ultimately provide you with a profitable practice. Discover how excellent communication, proper coding by the team and above-average collections can impact your practice’s efficiency and financial health. Code: WCW200506R